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Switcher Hangout (Windows to Mac)
Security update failed; call from Apple, Inc??
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<blockquote data-quote="chscag" data-source="post: 1796100" data-attributes="member: 46727"><p>There are no viruses in the wild that can infect your Mac and there are none that can infect your iPad, so no need to worry over that.</p><p></p><p>As for the update to El Capitan, it sounds like you may have gotten a corrupted update (packet errors) which often happens when the connection is very slow. If possible, take your Mac where WiFi is available (Starbucks, McDonalds, Panera, etc) and try again from there. You didn't mention which Mac you have so obviously if you have a desktop Mac, that would not be possible.</p><p></p><p>Also, phoning Apple Care will likely get you nowhere since your Mac is no longer covered by warranty or Apple Care. I'm surprised they even spoke with you without charging you for the call.</p></blockquote><p></p>
[QUOTE="chscag, post: 1796100, member: 46727"] There are no viruses in the wild that can infect your Mac and there are none that can infect your iPad, so no need to worry over that. As for the update to El Capitan, it sounds like you may have gotten a corrupted update (packet errors) which often happens when the connection is very slow. If possible, take your Mac where WiFi is available (Starbucks, McDonalds, Panera, etc) and try again from there. You didn't mention which Mac you have so obviously if you have a desktop Mac, that would not be possible. Also, phoning Apple Care will likely get you nowhere since your Mac is no longer covered by warranty or Apple Care. I'm surprised they even spoke with you without charging you for the call. [/QUOTE]
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Switcher Hangout (Windows to Mac)
Security update failed; call from Apple, Inc??
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