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Security scam and pop ups etc
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<blockquote data-quote="bobtomay" data-source="post: 1660062" data-attributes="member: 24160"><p>Well, if you had not let the scammer have access t the machine, I would say just install AdwareMedic and run that.</p><p></p><p>But, since you did install the software they needed and did give the scammer access to your machine, I would suggest you make a backup if you don't have one of that computer. Then, wipe the drive, do a clean install of the OS and after that only move individual data (such as pics, music, documents, etc.) that she wants manually back to the machine. Do not do a restore via Time Machine, or any other backup softare unless there is a backup from prior to giving them access.</p><p></p><p>And a note to everyone else that reads this thread...</p><p></p><p><strong>DO NOT</strong> call any phone # that pops up on your computer screen while browsing the internet - <strong>NONE</strong> - it <strong>is</strong> a scam.</p></blockquote><p></p>
[QUOTE="bobtomay, post: 1660062, member: 24160"] Well, if you had not let the scammer have access t the machine, I would say just install AdwareMedic and run that. But, since you did install the software they needed and did give the scammer access to your machine, I would suggest you make a backup if you don't have one of that computer. Then, wipe the drive, do a clean install of the OS and after that only move individual data (such as pics, music, documents, etc.) that she wants manually back to the machine. Do not do a restore via Time Machine, or any other backup softare unless there is a backup from prior to giving them access. And a note to everyone else that reads this thread... [B]DO NOT[/B] call any phone # that pops up on your computer screen while browsing the internet - [B]NONE[/B] - it [B]is[/B] a scam. [/QUOTE]
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