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<blockquote data-quote="dgallo1291" data-source="post: 1628900" data-attributes="member: 339997">How I got V1.13...when I launch ScanPotter I go to the upper left hand corner of my Mac and click &quot;ScanPotter&quot; then click &quot;check for updates.&quot; From there it gave me the option to upgrade to V1.13 which specifically said it was for Yosemite.I have to believe that someone somewhere who had the same problem as myself found a way through Microtek to fix it.&nbsp; One would think that I was not the first person to contact Microtek with this problem, (and that they have heard it all before), thus they would have an answer.&nbsp; Am I to believe that no one with a Microtek scanner can use a Mac and that no one has ever contacted Microtek with a similar problem.&nbsp; Under V1.12 they told me that they tested it on Yosemite and that it worked.&nbsp; Their initial advise was that I keep my PC!Devices 0&nbsp; Shared 1&nbsp; (my printer)I have been trying to get MicroTek ScanPotter V1.13 to work.&nbsp; I tried VueScan but it doesn't see the scanner at all.&nbsp; i just tried SilverFast 8 and did get some results:&nbsp; the scanner came alive, started moving with all the orange lights giving way to the one green, (just like it does on my PC).&nbsp; Even under USB it doesn't say &quot;not recognized&quot; under Microtek anymore rather it has a number.&nbsp; I haven't been able to scan yet because the serial number they gave me is not working, (of course).&nbsp; I type it in and am supposed to click &quot;unlock&quot; but the &quot;unlock&quot; box doesn't highlight and nothing happens.&nbsp; I was unable to get phone support and am waiting on an email response.&nbsp; I am cautiously optimistic and will be happy to pay jay to have this settled.</blockquote>

[QUOTE="dgallo1291, post: 1628900, member: 339997"] How I got V1.13...when I launch ScanPotter I go to the upper left hand corner of my Mac and click "ScanPotter" then click "check for updates." From there it gave me the option to upgrade to V1.13 which specifically said it was for Yosemite. I have to believe that someone somewhere who had the same problem as myself found a way through Microtek to fix it. One would think that I was not the first person to contact Microtek with this problem, (and that they have heard it all before), thus they would have an answer. Am I to believe that no one with a Microtek scanner can use a Mac and that no one has ever contacted Microtek with a similar problem. Under V1.12 they told me that they tested it on Yosemite and that it worked. Their initial advise was that I keep my PC! Devices 0 Shared 1 (my printer) I have been trying to get MicroTek ScanPotter V1.13 to work. I tried VueScan but it doesn't see the scanner at all. i just tried SilverFast 8 and did get some results: the scanner came alive, started moving with all the orange lights giving way to the one green, (just like it does on my PC). Even under USB it doesn't say "not recognized" under Microtek anymore rather it has a number. I haven't been able to scan yet because the serial number they gave me is not working, (of course). I type it in and am supposed to click "unlock" but the "unlock" box doesn't highlight and nothing happens. I was unable to get phone support and am waiting on an email response. I am cautiously optimistic and will be happy to pay jay to have this settled. [/QUOTE]

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