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scam phone call from apple yesterday.
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<blockquote data-quote="Lifeisabeach" data-source="post: 1836329" data-attributes="member: 38864"><p>I wouldn't credit it to being "late to technology". As we see time and time again in these forums, being raised with computers doesn't make one "computer-literate". I guarantee you that when today's teens hit their 70s, quite a few will be falling for these exact same types of scams. My mother-in-law, while hardly a technophile, has long used and still uses a computer regularly for work and home; uses the internet regularly; has an iPhone and other devices. The problem is that she knows buzz words and knew that a firewall was a good thing to have, even though she didn't truly understand what purpose it served. That level of ignorance isn't unique to her generation. It's more the cognitive decline and general naiveté at this age, though younger people can be gullible also. She thought it must be true because "they knew I had a Mac", even though they really didn't. They just keep calling numbers until they get a hit for someone who does happen to have one.</p><p></p><p>EDIT: just to elaborate more on the generational thing. My wife was on the phone with her mother yesterday when she told her that her iMac was hacked. So my wife relays that to me, and I'm like "How does she know it was hacked". My wife asks her mother, then relays "Well Apple called and said her firewall was off and they walked her through how to find it." Now, my wife wasn't even questioning this despite being aware of scams going on and despite having an IT degree! I had to tell her twice that this made no sense and pointing out that the firewall normally is off and normally doesn't need to be on before it dawned on her that her mother had been conned.</p><p></p><p>Her uncle, who worked in IT all his life, got conned by the scam where they say your Windows computer was hacked and do a similar thing to make you think it's real.</p></blockquote><p></p>
[QUOTE="Lifeisabeach, post: 1836329, member: 38864"] I wouldn't credit it to being "late to technology". As we see time and time again in these forums, being raised with computers doesn't make one "computer-literate". I guarantee you that when today's teens hit their 70s, quite a few will be falling for these exact same types of scams. My mother-in-law, while hardly a technophile, has long used and still uses a computer regularly for work and home; uses the internet regularly; has an iPhone and other devices. The problem is that she knows buzz words and knew that a firewall was a good thing to have, even though she didn't truly understand what purpose it served. That level of ignorance isn't unique to her generation. It's more the cognitive decline and general naiveté at this age, though younger people can be gullible also. She thought it must be true because "they knew I had a Mac", even though they really didn't. They just keep calling numbers until they get a hit for someone who does happen to have one. EDIT: just to elaborate more on the generational thing. My wife was on the phone with her mother yesterday when she told her that her iMac was hacked. So my wife relays that to me, and I'm like "How does she know it was hacked". My wife asks her mother, then relays "Well Apple called and said her firewall was off and they walked her through how to find it." Now, my wife wasn't even questioning this despite being aware of scams going on and despite having an IT degree! I had to tell her twice that this made no sense and pointing out that the firewall normally is off and normally doesn't need to be on before it dawned on her that her mother had been conned. Her uncle, who worked in IT all his life, got conned by the scam where they say your Windows computer was hacked and do a similar thing to make you think it's real. [/QUOTE]
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scam phone call from apple yesterday.
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