Forums
New posts
Articles
Product Reviews
Policies
FAQ
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Menu
Log in
Register
Install the app
Install
Forums
General Discussions
Switcher Hangout (Windows to Mac)
Right To Repair
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="MacInWin" data-source="post: 1883419" data-attributes="member: 396914"><p>Here is a story about repairability. Years ago a man bought a new Rolls-Royce. A few weeks later he was in his garage and decided he wanted to see what was under the bonnet (hood, for us Yanks). But he couldn't find anywhere to open the bonnet. Nothing outside, nothing in the cockpit. Nothing. So he called the dealer and asked how to open the bonnet. The dealer asked why he would want to do that. The man replied he was just curious about the engine. The dealer assured him the engine was fine and that he did not need to open the bonnet. The owner started to insist on being told how to open the bonnet and the dealer finally disclosed that the bonnet required a special tool that only the dealership had to open the bonnet and that the tool was not for sale at any price. The owner started to get a bit huffy and asked what he was supposed to do if the car died on the side of the road and he had no way to open the bonnet. The dealer replied that the proper response to that highly unlikely event was to call the dealership and they would immediately bring a replacement vehicle to him to be on his way and arrange for the car to be brought back to be repaired in the shop. The man was slightly satisfied with that answer as the dealership had been very accommodating during the sales process. Once the issue was resolved, the dealer closed the discussion by saying, "Imagine how disturbing it would be to the general population to see a Rolls-Royce beside the road with the bonnet open!" </p><p></p><p>Apple is, for now, the Rolls-Royce of laptops and desktops to some people. If your Apple breaks, Apple can and will fix it under warranty and under AppleCare+, which is now renewable. How that gets done is immaterial to me. I once had to have a repair done on my MBP under warranty and the total time from when I shipped it to Apple and it arrived back at my door, fully repaired, was 5 days. At no additional cost to me. </p><p></p><p>I'm not "paranoid" about repairmen. It's just that I don't think this right to repair is going to have the impact that the proponents of it are claiming. </p><p></p><p>We'll see.</p></blockquote><p></p>
[QUOTE="MacInWin, post: 1883419, member: 396914"] Here is a story about repairability. Years ago a man bought a new Rolls-Royce. A few weeks later he was in his garage and decided he wanted to see what was under the bonnet (hood, for us Yanks). But he couldn't find anywhere to open the bonnet. Nothing outside, nothing in the cockpit. Nothing. So he called the dealer and asked how to open the bonnet. The dealer asked why he would want to do that. The man replied he was just curious about the engine. The dealer assured him the engine was fine and that he did not need to open the bonnet. The owner started to insist on being told how to open the bonnet and the dealer finally disclosed that the bonnet required a special tool that only the dealership had to open the bonnet and that the tool was not for sale at any price. The owner started to get a bit huffy and asked what he was supposed to do if the car died on the side of the road and he had no way to open the bonnet. The dealer replied that the proper response to that highly unlikely event was to call the dealership and they would immediately bring a replacement vehicle to him to be on his way and arrange for the car to be brought back to be repaired in the shop. The man was slightly satisfied with that answer as the dealership had been very accommodating during the sales process. Once the issue was resolved, the dealer closed the discussion by saying, "Imagine how disturbing it would be to the general population to see a Rolls-Royce beside the road with the bonnet open!" Apple is, for now, the Rolls-Royce of laptops and desktops to some people. If your Apple breaks, Apple can and will fix it under warranty and under AppleCare+, which is now renewable. How that gets done is immaterial to me. I once had to have a repair done on my MBP under warranty and the total time from when I shipped it to Apple and it arrived back at my door, fully repaired, was 5 days. At no additional cost to me. I'm not "paranoid" about repairmen. It's just that I don't think this right to repair is going to have the impact that the proponents of it are claiming. We'll see. [/QUOTE]
Verification
Post reply
Forums
General Discussions
Switcher Hangout (Windows to Mac)
Right To Repair
Top