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Apple Computing Products:
macOS - Operating System
Response To The Letter I wrote To Cupertino
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<blockquote data-quote="CoolCheech" data-source="post: 1441175" data-attributes="member: 60200"><p>This last post wasn't a complaint, I posted to show how the problem was solved in the end. Quite a few people chimed in with advice so I thought I'd share the conclusion to this saga.</p><p></p><p>But if I may just point out ... why shouldn't I complain if I didn't get what I paid for? After all is said and done they sent me a glossy screen when I paid for a anti-glare. If I wanted a glossy display I would have bought one in the first place. I'm very happy that I got a new computer but at the same time I had to waste a lot of time (going into the store, as well as being with no computer) AND money (cell phones plans in Japan don't come with free minutes, so I've had a few $100 phone bills just based on calling Apple). </p><p></p><p>Mind you, none of what I'm saying is in anger. I hate complaining, and I was ready to just bite the bullet a few times, but that would have resulted in me building up a resentment towards Apple over time.</p><p></p><p>But I am done with this headache, believe me.</p></blockquote><p></p>
[QUOTE="CoolCheech, post: 1441175, member: 60200"] This last post wasn't a complaint, I posted to show how the problem was solved in the end. Quite a few people chimed in with advice so I thought I'd share the conclusion to this saga. But if I may just point out ... why shouldn't I complain if I didn't get what I paid for? After all is said and done they sent me a glossy screen when I paid for a anti-glare. If I wanted a glossy display I would have bought one in the first place. I'm very happy that I got a new computer but at the same time I had to waste a lot of time (going into the store, as well as being with no computer) AND money (cell phones plans in Japan don't come with free minutes, so I've had a few $100 phone bills just based on calling Apple). Mind you, none of what I'm saying is in anger. I hate complaining, and I was ready to just bite the bullet a few times, but that would have resulted in me building up a resentment towards Apple over time. But I am done with this headache, believe me. [/QUOTE]
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Apple Computing Products:
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Response To The Letter I wrote To Cupertino
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