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<blockquote data-quote="IWT" data-source="post: 1752094" data-attributes="member: 83420">Hi jouleA warm welcome to Mac-Forums. It would be nice if you could recall accurately each step you took going from &quot;working perfectly&quot; to &quot;your present situation&quot;.For example, back when things were normal, was your sole user account an Admin account?&nbsp; It's hard to see how it couldn't be if you genuinely only have one account because there has to be at least one Admin account on the system.&nbsp; Which is why I don't understand the phrase &quot;convert this account to an Admin Account&quot;.&nbsp; If the only account, it must have been Admin to start with.Next up;&nbsp; what makes you so certain that you need to reset your Admin PW? - apart from when you change Parental Controls.And are you certain that you are not confusing your System Admin PW with your Apple ID?&nbsp; Apple ID and iCloud ID are NOT the same as your Admin PW.More difficulties arise because you say you cannot boot into Safe Mode or Recovery Mode.I am posting 2 links that tell you how to reset an Admin PW - one short and sweet, the other discussing all sorts of possibilities.&nbsp; But the bottom line is that you need to be able to boot into Recovery Mode (Cmd + R).<a href="http://osxdaily.com/2017/01/31/reset-macos-password/?utm_sour...m_medium=email&amp;utm_campaign=Feed%3A+osxdaily+%28OS+X+Daily%29" target="_blank">http://osxdaily.com/2017/01/31/reset-macos-password/?utm_sour...m_medium=email&amp;utm_campaign=Feed:+osxdaily+(OS+X+Daily)</a><a href="http://www.macworld.co.uk/how-to/mac/what-do-if-youve-forgotten-your-mac-password-3594395/" target="_blank">http://www.macworld.co.uk/how-to/mac/what-do-if-youve-forgotten-your-mac-password-3594395/</a>Ian</blockquote>

[QUOTE="IWT, post: 1752094, member: 83420"] Hi joule A warm welcome to Mac-Forums. It would be nice if you could recall accurately each step you took going from "working perfectly" to "your present situation". For example, back when things were normal, was your sole user account an Admin account? It's hard to see how it couldn't be if you genuinely only have one account because there has to be at least one Admin account on the system. Which is why I don't understand the phrase "convert this account to an Admin Account". If the only account, it must have been Admin to start with. Next up; what makes you so certain that you need to reset your Admin PW? - apart from when you change Parental Controls. [U]And are you certain that you are not confusing your System Admin PW with your Apple ID? Apple ID and iCloud ID are NOT the same as your Admin PW.[/U] More difficulties arise because you say you cannot boot into Safe Mode or Recovery Mode. I am posting 2 links that tell you how to reset an Admin PW - one short and sweet, the other discussing all sorts of possibilities. But the bottom line is that you need to be able to boot into Recovery Mode (Cmd + R). [url]http://osxdaily.com/2017/01/31/reset-macos-password/?utm_sour...m_medium=email&utm_campaign=Feed%3A+osxdaily+%28OS+X+Daily%29[/url] [url]http://www.macworld.co.uk/how-to/mac/what-do-if-youve-forgotten-your-mac-password-3594395/[/url] Ian [/QUOTE]

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