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<blockquote data-quote="Marrk" data-source="post: 1880447" data-attributes="member: 193327">[USER=60390]@usagora[/USER]: Well, it's complicated. There is no e-mail. They lie about what they are doing. One day, they gave me one P.O. Box, the next day they gave me another P.O. Box. One day the say the billing address is different from the customer service address, the next day they say that billing and customer service addresses are the same. I incurred a late fee because they claimed that they did not receive my check. After the due date had passed, they received my check. They use a check processing system that destroys the canceled check. Nothing goes back to your bank, so you cannot prove that you wrote a check. When I was paying by credit card, they logged my payment information and put me on auto pay without my consent. I had to cancel the card. Calling them on the phone is an interesting experience. You can only penetrate the layers of &quot;menu options&quot; by accident. The game is rigged. P.S. I had lots of issues with ATT back when on was on a landline. They were putting charges on my bill whenever they felt like it. There was even a name for this type of scam, but I can't remember it now.</blockquote>

[QUOTE="Marrk, post: 1880447, member: 193327"] [USER=60390]@usagora[/USER]: Well, it's complicated. There is no e-mail. They lie about what they are doing. One day, they gave me one P.O. Box, the next day they gave me another P.O. Box. One day the say the billing address is different from the customer service address, the next day they say that billing and customer service addresses are the same. I incurred a late fee because they claimed that they did not receive my check. After the due date had passed, they received my check. They use a check processing system that destroys the canceled check. Nothing goes back to your bank, so you cannot prove that you wrote a check. When I was paying by credit card, they logged my payment information and put me on auto pay without my consent. I had to cancel the card. Calling them on the phone is an interesting experience. You can only penetrate the layers of "menu options" by accident. The game is rigged. P.S. I had lots of issues with ATT back when on was on a landline. They were putting charges on my bill whenever they felt like it. There was even a name for this type of scam, but I can't remember it now. [/QUOTE]

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