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<blockquote data-quote="I.M.O.G." data-source="post: 1493075" data-attributes="member: 171180"><p>The ticket is in the work queue, however our team has gotten behind on maintenance tasks due to some top priority enhancements to various sites. I just asked, and I'm told that when the weekly dev cycle starts this Wednesday, we'll have more of our resources back on maintenance tasks, which should help tickets like this one get resolved.</p><p></p><p>The ticket was submitted on 1/14, so it will be 3 weeks on Thursday. That sort of turnaround time on an issue like this is a problem for us, and I've made that clear. My boss just made it a top priority for the coming week for our group, so that increases chances that it will get attention sooner.</p><p></p><p>I don't know how to turn it off as the default mobile skin, otherwise I would do so until we had a solution in place. Right now, my understanding is that it might get done in the next week. But at worst, it could take 2 to 3 more weeks to get dev time assigned. Getting work like this done more responsively has been a priority for me every day for the past year, and I keep voicing this to management. I think it especially important with items like this which should have been done correctly to start, but somehow were not... When things require revisiting like this, it seems like they take the longest.</p></blockquote><p></p>
[QUOTE="I.M.O.G., post: 1493075, member: 171180"] The ticket is in the work queue, however our team has gotten behind on maintenance tasks due to some top priority enhancements to various sites. I just asked, and I'm told that when the weekly dev cycle starts this Wednesday, we'll have more of our resources back on maintenance tasks, which should help tickets like this one get resolved. The ticket was submitted on 1/14, so it will be 3 weeks on Thursday. That sort of turnaround time on an issue like this is a problem for us, and I've made that clear. My boss just made it a top priority for the coming week for our group, so that increases chances that it will get attention sooner. I don't know how to turn it off as the default mobile skin, otherwise I would do so until we had a solution in place. Right now, my understanding is that it might get done in the next week. But at worst, it could take 2 to 3 more weeks to get dev time assigned. Getting work like this done more responsively has been a priority for me every day for the past year, and I keep voicing this to management. I think it especially important with items like this which should have been done correctly to start, but somehow were not... When things require revisiting like this, it seems like they take the longest. [/QUOTE]
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