Question regarding selling old MBP to OWC/SYM

[donwolt88]

I am looking at selling my old, but fully functional, mid 2012 MBP to OWC/SYM online. I do not see information on their website regarding what I am supposed / allowed to do ignorer to wipe the hard drive clean before it leaves my hands. I am not comfortable turning it over to unknown persons unless I am confident it is clean. I also do not see if they expect an operating system to be installed when they receive it. Instructions I see for thoroughly wiping a hard drive look to me like it will also remove the factory reset software. What is the common procedure to follow prior to sending to OWC/SYM or anywhere for that matter?

thank you

 

[pm-r]

I am looking at selling my old, but fully functional, mid 2012 MBP to OWC/SYM online. I do not see information on their website regarding what I am supposed / allowed to do ignorer to wipe the hard drive clean before it leaves my hands.

Why not drop them a line or note or just give them a call and ask them???

I would have thought they would have had an itemized list online for one to follow for such cases.

But they probably all follow Apple's guidelines when selling or giving away your older Mac which is readily available at Apple site.




- Patrick
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[Rod]

Apples Instructions are here; What to do before you sell, give away, or trade in your Mac
Signing out of iTunes Store, iCloud, and iMessages are often overlooked and can cause issues with your new device.
It's normal practice to Erase and Reinstall a macOS (see links on above page)
This process will erase all of your personal data and reinstall the MacOS that came originally on the device.
Once you get to the New Setup window (where you choose your language), Quit the Setup Wizard and shut down the device.

 

[donwolt88]

Thank you for the responses. I did send them an email asking about this before I posted here and to date, no response. I did receive confirmation of my quote (estimate) with a shipping label. Instructions with that say nothing about wiping or reseting prior to shipping to them. Only says to be sure to sign out of iCloud, turn off 'find my', and note which macOS it has. I did send another email telling them that I erased per Apples directions and asked them if they still want it for their quoted price. No answer after 24 hrs. I also tried calling their listed phone number and got a recording saying their retail office is permanently closed (online business only) and no one there to take phone calls.

I guess I was hoping some here would assure me that SYM is great & safe way to go to get rid of my old MacBook. I guess at this point I have lost my interest and will do what I have done in the past, remove and destroy the hard drive and drop off the rest at a recycle facility. The slightly over $100 would be nice, but I am not letting the computer leave my hands unless I know my data is thoroughly wiped first.

Thanks again.

 

[Rod]

Fair enough.

 

[pm-r]

I guess at this point I have lost my interest and will do what I have done in the past, remove and destroy the hard drive and drop off the rest at a recycle facility. The slightly over $100 would be nice, but I am not letting the computer leave my hands unless I know my data is thoroughly wiped first.

May I suggest and sincerely hope you change your method and mind and thoroughly wipe your user data and any other personal files you might have left at the root of the drive and donate your Mac to a single parent and their child or children who would certainly appreciate and benefit from your gesture.

Some such support places will often provide you with a tax rebate so that you could get some benefit from your gesture.

I'm sure you would feel better for doing so as well.

Seasons greetings.




- Patrick
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[pigoo3]

I am looking at selling my old, but fully functional, mid 2012 MBP to OWC/SYM online. I do not see information on their website regarding what I am supposed / allowed to do ignorer to wipe the hard drive clean before it leaves my hands.

There is no standard operating procedure...you should do whatever you are most comfortable with. Of course always makes sense to wipe the hard drive as well as possible before turning it over to someone else (individual or company).

These refurbishing companies that give you some cash for your old computer have their own procedures that they follow...doesn't really matter what you do before sending it to them. Of course if you remove the hard drive before sending the computer to them...they will pay you less.

Not sure if your 2012 MacBook Pro has an SSD or hard drive in it...either way...to erase the drive/storage you need to boot the computer into the Recovery Partition...then use Disk Utility to erase the main drive partition.

For hard drives you have an extra erase feature available...and this is the "Security Options" button. This allows you to choose how many times to overwrite the drive with random sequences of 0's and 1's...making the erasing of the drive even more secure.

Good luck,

Nick