• Welcome to the new Mac-Forums. See News and Community Announcements for more details.

Problems Logging In iPhone & iPad

Joined
Nov 28, 2018
Messages
266
Reaction score
1
Points
18
Location
Florida West Coast
Your Mac's Specs
iMac 27 Retina 3.4, 16gb Catalina 10.15.3, iPhone XR, iPad 9.7
Tried to log into my iPhone & iPad and neither will accept my password. No problem with my iMac. I caught the tail end on the news about a apple hack but couldn't find anything about it yet. Anyone else having issues like this?
 
Joined
May 21, 2012
Messages
7,796
Reaction score
136
Points
63
Location
Pawtucket, RI, U.S.A.
Your Mac's Specs
L2014 Mac mini macOS 15, iPhone 11 iOS 13, 1st Gen 12.9" iPad Pro iPadOS 13
What do you mean, "log into my iPhone & iPad"? Apple ID/iCloud log in, or Mac-Forums log in, or other?
 
Joined
Nov 28, 2018
Messages
266
Reaction score
1
Points
18
Location
Florida West Coast
Your Mac's Specs
iMac 27 Retina 3.4, 16gb Catalina 10.15.3, iPhone XR, iPad 9.7
Sorry Bob, unlock the screens is what I should have said. Spent 1 hr with apple chat and ended up doing a restore on iPhone, still downloading apps now. I was on iPhone early this morning then tried to open iPad and it wouldn't accept finger or code to unlock and after so many tries it locked me out. I must be having a senior moment because I swear I put the correct code in to unlock screen. Then I could not get iPhone to unlock and everything went south. Luckily I have both backing up to iCloud so the restore went fine on iPhone but it took some time due to I'm sure my internet bandwidth. Can't get iPad to go into restore yet may because iPhone is still updating. will advise when fixed.
 
Joined
Nov 28, 2018
Messages
266
Reaction score
1
Points
18
Location
Florida West Coast
Your Mac's Specs
iMac 27 Retina 3.4, 16gb Catalina 10.15.3, iPhone XR, iPad 9.7
Well it seems the directions I was given to by Apple of quickly pressing the up then down volume and holding the top button down until it goes into restore doesn't work. After another chat episode with Apple they told me to hold down together the home & top button and that is what worked for me. Everything is pretty much back to normal now, just letting the apps restore now.
 
Top