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Apple Computing Products:
macOS - Desktop Hardware
Problem with verify and repair volumn 'LaCie'
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<blockquote data-quote="Laser042012" data-source="post: 1399390" data-attributes="member: 249910"><p>Hi! I just want to give some update of my problem...</p><p></p><p>I called Apple Support and they were helpful to give some advice. They suggested that I use Disk Utility to save the entire backup file (similar to cloning) by clicking 'New Image' button and store it onto my MAC internal drive in the Desktop area. I tried the method and after 5 minutes, it stopped with an error message 'input/output' error. I called them again and they suggested an alternative method, ie, to save just the backupdb files by 'copy and paste' method from Finder. I tried and it didn't allow me to do it. The conclusion from Apple Support is that my disk is faulty - it neither allows any update from MAC to it nor allows Disk Utility to read the disk and save files into my MAC. It seems that not only the physical disk is faulty, my backup data could be faulty too.</p><p></p><p>They also suggested, the only other way to try to save the backup files from the faulty disk is to try Disk Warrior or Data Recovery tool, which I will have to pay to try it.</p><p></p><p>What I will do is to use DU to erase and reformat the disk to see if it solves the problem. (I will have to sacrifice the backedup data in this case). If it still does not work, I will trash it. Since I still have my data on MAC which is in working order which is most important. I won't bother to even send it to LaCie as it says in the fine prints - I have to pay for the delivery costs to send it to the service centre and if the disk is unrepairable, I will not get a new replacement but a refurbished one. This is just a load of rubbish. Should have known that before I bought it!!</p></blockquote><p></p>
[QUOTE="Laser042012, post: 1399390, member: 249910"] Hi! I just want to give some update of my problem... I called Apple Support and they were helpful to give some advice. They suggested that I use Disk Utility to save the entire backup file (similar to cloning) by clicking 'New Image' button and store it onto my MAC internal drive in the Desktop area. I tried the method and after 5 minutes, it stopped with an error message 'input/output' error. I called them again and they suggested an alternative method, ie, to save just the backupdb files by 'copy and paste' method from Finder. I tried and it didn't allow me to do it. The conclusion from Apple Support is that my disk is faulty - it neither allows any update from MAC to it nor allows Disk Utility to read the disk and save files into my MAC. It seems that not only the physical disk is faulty, my backup data could be faulty too. They also suggested, the only other way to try to save the backup files from the faulty disk is to try Disk Warrior or Data Recovery tool, which I will have to pay to try it. What I will do is to use DU to erase and reformat the disk to see if it solves the problem. (I will have to sacrifice the backedup data in this case). If it still does not work, I will trash it. Since I still have my data on MAC which is in working order which is most important. I won't bother to even send it to LaCie as it says in the fine prints - I have to pay for the delivery costs to send it to the service centre and if the disk is unrepairable, I will not get a new replacement but a refurbished one. This is just a load of rubbish. Should have known that before I bought it!! [/QUOTE]
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Apple Computing Products:
macOS - Desktop Hardware
Problem with verify and repair volumn 'LaCie'
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