Problem connecting to Amazon

[MagsMartin]

For some reason I can't now connect to Amazon on my Macbook Air. I can access every other website. My iPad connects no problem.

 

[McBie]

" For some reason I can't now connect to Amazon on my Macbook Air...... "

For some reason, you might want to share a bit more information like type and version of the OS you are using, browser type and version number etc .....
Can you share the URL that you can not connect to ?
Any error messages on the screen or in the logfile ?

Cheers ... McBie

 

[johnodd4]

my guess is he is using maverick or yosemite if your on yosemite the wifi has issues and won't connect to certain sites if you are using maverick go into safari click the safari menu item at the top of your screen and select reset safari and do a factory reset on safari

 

[MagsMartin]

Problems with Amazon

I'm using OS10.5.9
Safari 7.0.60
I've already reset Safari with no joy

 

[MagsMartin]

Just trying to access the usual Amazon.co.uk website

 

[MagsMartin]

Problems with Amazon

Error message is just that the server is not responding

 

[johnodd4]

that's why you cannot they most likely updated the site to support newer versions of safari sorry but 10.5 is no longer used or supported

 

[johnodd4]

no problems here in the u.s i can access the site just fine so i would say you need to upgrade

 

[MagsMartin]

Mazon

Sorry just realised I typed the numbers the wrong way round - it's 10.9.5 !

 

[johnodd4]

agh then reset safari like i said launch safari click the safari drop down menu at the top and select reset safari and have it factory reset safari

 

[MagsMartin]

Have already reset it but no joy

 

[johnodd4]

sounds like your connection is the issue then most likely in your part of the country your currently going under maintenance

so i would just try again later because i can access it here in the u.s no problems but in the u.k it could be your isp not allowing it government constraints in affect or other issues

 

[MagsMartin]

Thanks
I don't think it can be the connection - I can access the same website if I use my iPad but not with the Macbook Air.

 

[MagsMartin]

Have just been able to access the front page of website using the IP address http://176.32.108.186
However it won't let me into the site at all.

 

[McBie]

Have you tried another browser already ( Firefox / Chrome / Opera ) ?

Cheers ... McBie

 

[MagsMartin]

Thanks.
Yes I have Chrome but it didn't work either. A mystery indeed!

 

[pm-r]

Have just been able to access the front page of website using the IP address http://176.32.108.186
However it won't let me into the site at all.

What do you have set for your DNS settings in your Network pref pane > Advanced settings?

Not that that should make any difference accessing a site.

 

[MagsMartin]

I had
216.131.65.63
216.131.65.60

and then added
208.67.222.222
208.67.220.220
when someone suggested that might help.

 

[Exodist]

I had
216.131.65.63
216.131.65.60

and then added
208.67.222.222
208.67.220.220
when someone suggested that might help.

Those are from OpenDNS. They should work great. I have to use those with my ISP here in the Philippines.

However you may need to check yours again. They should be 208.67.220.222 then 208.67.220.220..

 

[MagsMartin]

Thanks
I changed the number as you suggested but still no joy.