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Message: <blockquote data-quote="jh87" data-source="post: 1316457" data-attributes="member: 20550">I looked up my specific problem (error message that not all supporting files could be installed) again, and it seemed like replacing one or both RAM sticks was the solution for many people.  So I tried that - didn't work.  At this point, I decided to just set an appointment for the genius bar, and lo and behold, problem solved (I left my mac with them for 30-45 min).  I still don't know what was wrong in the first place (kind of frustrating); I'm thinking it might be a faulty dvd, because my dvd drive has worked w/o giving me any problems in the past.  Anyway, the other positive that came out of this is that my wireless connection to fios now works.  I hadn't had problems with any other wireless connections in the past, both in the US and in Paris, but then we changed from comcast (w/netgear router) to fios (w/verizon's router) and my mac would just not connect wirelessly.  But now, with SL, it works!  Shanlon - thanks again for your help!</blockquote>

Verification: How many occurrences of a n-u-m-b-e-r between "d" and "f" in this example...(sdgs6ngklu3gd#f9%)?