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Apple Computing Products:
macOS - Apps and Programs
Photoshop CS3 Hangs on Startup after Installing
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<blockquote data-quote="jvanv8" data-source="post: 785396" data-attributes="member: 81351"><p>had PS CS but then upgraded to OS X Leopard (which is not compatible with CS) - so I got CS3.</p><p></p><p>I installed CS3 successfully but when I try to run the program for the first time, the 'splash screen' loads fully and brings up the PS toolbars and panels... however if you mouseover anything related to PS, the 'beachball' is all you get. It spins infinitely until you 'force quit' the program (it does not crash on it's own). It 'hangs' indefinitely until you 'Force Quit'. I've even tried waiting for 1 hour.... still hangs.</p><p></p><p>What I tried:</p><p>1. I heard that the TWAIN driver can be problematic and renaming the file in the plugins folder from TWAIN.plugin to ~TWAIN.plugin forces it not to load and solves many peoples problems.</p><p></p><p>Did it. Didn't help.</p><p></p><p>2. I heard that it can be related to User Preferences. So I created a new user and tried to load PS under that user... same problem.</p><p></p><p>3. I heard that it can also be a Font problem. I ran the Font Book application and no corrupted fonts were found (a few warnings though). I removed a few, resolved some duplicates (still have 3 duplicates that don't resolve) but Photoshop behaves the same.</p><p></p><p>Anyone have ANY ideas?????</p><p></p><p>Here is a sample of the Crash Report (after I 'Force Quit') (I'm sure this will get truncated):</p><p>OS Version: 10.5.6 (Build 9G55)</p><p>Architecture: i386</p><p>Report Version: 4</p><p></p><p>Command: Photoshop</p><p>Path: /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3</p><p>Version: 10.0 (10.0x20070321 [20070321.m.1480 2007/03/21:16:39:00 cutoff; m branch]) (10.0)</p><p>Parent: launchd [110]</p><p></p><p>PID: 3296</p><p>Event: hang</p><p>Time: 10.46s</p><p>Steps: 58</p><p></p><p></p><p>Process: Adobe Photoshop CS3 [3296]</p><p>Path: /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3</p><p></p><p> ADDRESS BINARY</p><p> 00001000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3</p><p> 01b9a000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM</p><p> 01ec4000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE</p><p> 01fe3000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils</p><p> 02011000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB</p><p> 02034000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType</p><p> 02314000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpat</p><p> 02349000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP</p><p> 023ac000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSettings</p><p> 023e0000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/FileInfo.framework/Versions/A/FileInfo</p><p> 024c4000 /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN</p><p> 024d2000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl</p><p> 02696000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter</p><p> 026a3000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/LogTransport.framework/Versions/A/LogTransport</p><p> 026ca000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic</p><p> 02bb8000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/adobe_caps.framework/Versions/A/adobe_caps</p><p> 02c0f000 /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils</p><p> 02f1c000 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings</p><p> 1768b000 /Library/InputManagers/Ecamm/Ecamm Plugin Loader.bundle/Contents/MacOS/Ecamm Plugin Loader</p><p> 176a4000 /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib</p><p> 176b7000 /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib</p><p> 176cd000 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/ATSHI.dylib</p><p> 1a2f3000 /usr/lib/libmx.A.dylib</p><p> 1a53a000 /Applications/Adobe Photoshop CS3/Plug-Ins/Extensions/Enable Async IO/Enable Async IO.plugin/Contents/MacOS/Enable Async IO</p><p> 1a54a000 /Applications/Adobe Photoshop CS3/Plug-Ins/Extensions/FastCore.plugin/Contents/MacOS/FastCore</p><p> 1a5c3000 /Applications/Adobe Photoshop CS3/Plug-Ins/Extensions/MMXCore.plugin/Contents/MacOS/MMXCore</p><p> 1a6c6000 /Applications/Adobe Photoshop CS3/Plug-Ins/Extensions/MultiProcessor Support.plugin/Contents/MacOS/MultiProcessor Support</p><p> 1a719000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Required/AdobeADM.bundle/Contents/MacOS/AdobeADM</p><p> 1ac5c000 /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType</p><p> 1ac64000 /System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveType</p><p> 1ace9000 /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder</p><p> 1cc8c000 /Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types</p><p> 1cf00000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Required/ScriptingSupport.plugin/Contents/MacOS/ScriptingSupport</p><p> 1d8e1000 /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera</p><p> 40000000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K</p><p> b0000000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/ahclient.framework/Versions/A/ahclient</p><p> ba900000 /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib</p><p> bab00000 /System/Library/CoreServices/Encodings/libKoreanConverter.dylib</p><p></p><p> Thread id: 5dce000</p><p> User stack:</p><p> 30 ??? [0x2ef9]</p><p> 30 ??? [0x2fd2]</p><p> 30 ??? [0x2199e9]</p><p> 30 ??? [0x21998e]</p><p> 30 ??? [0x602d0]</p><p> 30 ??? [0x601bd]</p><p> 30 ??? [0x6002d]</p><p> 30 ??? [0x5fd4b]</p><p> 30 ??? [0x61e8f]</p><p> 30 ??? [0x7920f]</p><p> 30 ??? [0xa19222]</p><p> Kernel stack:</p><p> 24 _udp_usrreqs + 46 [0x449c0e]</p><p> 24 _panic_dialog_test + 1469 [0x1af6f8]</p><p> 24 _commpage_set_nanotime + 8240 [0x1a8f18]</p><p> 3 _commpage_set_nanotime + 7924 [0x1a8ddc]</p><p> 3 _exception_deliver + 631 [0x12951e]</p><p> 3 _stack_collect + 237 [0x136bf4]</p><p></p><p> Thread id: b50cc80</p><p> User stack:</p><p> 30 _thread_start + 34 (in libSystem.B.dylib) [0x91b75f52]</p><p> 30 __pthread_start + 321 (in libSystem.B.dylib) [0x91b76095]</p><p> 30 _mach_msg_trap + 10 (in libSystem.B.dylib) [0x91b451c6]</p></blockquote><p></p>
[QUOTE="jvanv8, post: 785396, member: 81351"] had PS CS but then upgraded to OS X Leopard (which is not compatible with CS) - so I got CS3. I installed CS3 successfully but when I try to run the program for the first time, the 'splash screen' loads fully and brings up the PS toolbars and panels... however if you mouseover anything related to PS, the 'beachball' is all you get. It spins infinitely until you 'force quit' the program (it does not crash on it's own). It 'hangs' indefinitely until you 'Force Quit'. I've even tried waiting for 1 hour.... still hangs. What I tried: 1. I heard that the TWAIN driver can be problematic and renaming the file in the plugins folder from TWAIN.plugin to ~TWAIN.plugin forces it not to load and solves many peoples problems. Did it. Didn't help. 2. I heard that it can be related to User Preferences. So I created a new user and tried to load PS under that user... same problem. 3. I heard that it can also be a Font problem. I ran the Font Book application and no corrupted fonts were found (a few warnings though). I removed a few, resolved some duplicates (still have 3 duplicates that don't resolve) but Photoshop behaves the same. Anyone have ANY ideas????? Here is a sample of the Crash Report (after I 'Force Quit') (I'm sure this will get truncated): OS Version: 10.5.6 (Build 9G55) Architecture: i386 Report Version: 4 Command: Photoshop Path: /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3 Version: 10.0 (10.0x20070321 [20070321.m.1480 2007/03/21:16:39:00 cutoff; m branch]) (10.0) Parent: launchd [110] PID: 3296 Event: hang Time: 10.46s Steps: 58 Process: Adobe Photoshop CS3 [3296] Path: /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3 ADDRESS BINARY 00001000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3 01b9a000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM 01ec4000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE 01fe3000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils 02011000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB 02034000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType 02314000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpat 02349000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP 023ac000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSettings 023e0000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/FileInfo.framework/Versions/A/FileInfo 024c4000 /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN 024d2000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl 02696000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter 026a3000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/LogTransport.framework/Versions/A/LogTransport 026ca000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic 02bb8000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/adobe_caps.framework/Versions/A/adobe_caps 02c0f000 /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils 02f1c000 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings 1768b000 /Library/InputManagers/Ecamm/Ecamm Plugin Loader.bundle/Contents/MacOS/Ecamm Plugin Loader 176a4000 /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib 176b7000 /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib 176cd000 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/ATSHI.dylib 1a2f3000 /usr/lib/libmx.A.dylib 1a53a000 /Applications/Adobe Photoshop CS3/Plug-Ins/Extensions/Enable Async IO/Enable Async IO.plugin/Contents/MacOS/Enable Async IO 1a54a000 /Applications/Adobe Photoshop CS3/Plug-Ins/Extensions/FastCore.plugin/Contents/MacOS/FastCore 1a5c3000 /Applications/Adobe Photoshop CS3/Plug-Ins/Extensions/MMXCore.plugin/Contents/MacOS/MMXCore 1a6c6000 /Applications/Adobe Photoshop CS3/Plug-Ins/Extensions/MultiProcessor Support.plugin/Contents/MacOS/MultiProcessor Support 1a719000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Required/AdobeADM.bundle/Contents/MacOS/AdobeADM 1ac5c000 /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType 1ac64000 /System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveType 1ace9000 /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder 1cc8c000 /Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types 1cf00000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Required/ScriptingSupport.plugin/Contents/MacOS/ScriptingSupport 1d8e1000 /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera 40000000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K b0000000 /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/ahclient.framework/Versions/A/ahclient ba900000 /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib bab00000 /System/Library/CoreServices/Encodings/libKoreanConverter.dylib Thread id: 5dce000 User stack: 30 ??? [0x2ef9] 30 ??? [0x2fd2] 30 ??? [0x2199e9] 30 ??? [0x21998e] 30 ??? [0x602d0] 30 ??? [0x601bd] 30 ??? [0x6002d] 30 ??? [0x5fd4b] 30 ??? [0x61e8f] 30 ??? [0x7920f] 30 ??? [0xa19222] Kernel stack: 24 _udp_usrreqs + 46 [0x449c0e] 24 _panic_dialog_test + 1469 [0x1af6f8] 24 _commpage_set_nanotime + 8240 [0x1a8f18] 3 _commpage_set_nanotime + 7924 [0x1a8ddc] 3 _exception_deliver + 631 [0x12951e] 3 _stack_collect + 237 [0x136bf4] Thread id: b50cc80 User stack: 30 _thread_start + 34 (in libSystem.B.dylib) [0x91b75f52] 30 __pthread_start + 321 (in libSystem.B.dylib) [0x91b76095] 30 _mach_msg_trap + 10 (in libSystem.B.dylib) [0x91b451c6] [/QUOTE]
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Photoshop CS3 Hangs on Startup after Installing
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