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<blockquote data-quote="Kokopelli" data-source="post: 86379">Well I can not address your confidence issues (in the hardware, not yourself) but do you mind if I as a few questions?You are running a power Mac, 10.3.8?&nbsp; Have you tried running it with just the base system installed?&nbsp; If you still have these problems with only the OS Apple will have a much harder time arguing that it is a software issue.Next, under System Preferences =&gt; Energy Saver, try setting processor performance to &quot;highest.&quot;&nbsp; This is reported to reduce the fan issue in Power Macs, something about the fan sensitivity being set higher in 10.3.8.&nbsp; This is somewhat moot since you are likely to still have crshes but it can't hurt.Beyond this I would suggest writing a letter (snail mail) explaining that you puchased the Power Mac and have spent an inordinate amount of your time trying to decipher an issue with their hardware or OS. (This is why I say see if it is reproducable on base OS X.)&nbsp; That the technical support has been ineffective and after having spent weeks trying to decipher the problem are now saying it is too late to return it, yet the machine never worked in the first place.&nbsp; While there is a place for raising cane i would try other methods first outside of support.</blockquote>

[QUOTE="Kokopelli, post: 86379"] Well I can not address your confidence issues (in the hardware, not yourself) but do you mind if I as a few questions? You are running a power Mac, 10.3.8? Have you tried running it with just the base system installed? If you still have these problems with only the OS Apple will have a much harder time arguing that it is a software issue. Next, under System Preferences => Energy Saver, try setting processor performance to "highest." This is reported to reduce the fan issue in Power Macs, something about the fan sensitivity being set higher in 10.3.8. This is somewhat moot since you are likely to still have crshes but it can't hurt. Beyond this I would suggest writing a letter (snail mail) explaining that you puchased the Power Mac and have spent an inordinate amount of your time trying to decipher an issue with their hardware or OS. (This is why I say see if it is reproducable on base OS X.) That the technical support has been ineffective and after having spent weeks trying to decipher the problem are now saying it is too late to return it, yet the machine never worked in the first place. While there is a place for raising cane i would try other methods first outside of support. [/QUOTE]

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