'Panic' error when booting up iMac

[reech23]

Hi guys,

I get this error a lot recently when booting up my iMac, any idea of the cause?

So far I have:
Restored from a Time Machine backup
Done the Apple hardware test thing (can't remember what it's called, but took about 3 hours and found nothing)
First aid on the hard drive (by holding cmd-R on startup)

Doing the latter (first aid) has so far got it to boot properly straight afterwards. So maybe my hard drive is on its way out?

Let me know if I can post any other relevant info.

Cheers

Richard

 

[IWT]

Hi Richard and a warm welcome to Mac-Forums.

What you are getting is a Kernel Panic and despite, or maybe in light of, what you have done already, I'd say that your HDD is dying.

You mentioned that you had a Time Machine (TM) backup. Well done, many don't. I don't know how you used your TM Backup (BU) to restore - bear in mind the possibility that it too could be corrupted, so any restoration should be via Migration Assistant (MA). That way you only restore your apps and settings etc - not the OS.

As for further info; what OS is running; on which model and year of Mac; and it wouldn't hurt to know how much RAM you have AND how much free space is left on your HDD.

For now, backup everything. Please post back.

Ian

 

[harryb2448]

When you get the next one, if you can boot up go into Console and post the full message here. The problem may well be if it is software it has also been included in any backup.

 

[Raz0rEdge]

Hmm..Kernel trap at 0x00..00 (invalid address). There is no code at virtual or physical address 0x00...00, thus the panic. Your backtrace looks OK, looks like an invalid jump for some reason. The first aid on the HD would mark any bad blocks as such. It's possible that some data was on a bad block and got moved or something..very hard to know. How old is this iMac? Also the message "Mac OS version: Not yet set" means that the failure happened VERY early..

Not a bad idea to think about upgrading to an SSD if your machine already doesn't have it..

 

[reech23]

I didn't use Migration Assistant, I'll have a look at doing it that way.

I bought the iMac in December 2012 and the specs are:
3.4GHz Quad-core Intel Core i7, Turbo Boost up to 3.9GHz
16GB 1600MHz DDR3 SDRAM - 2X8GB
3TB Fusion Drive
NVIDIA GeForce GTX 680MX 2GB GDDR5
OS: Sierra 10.12.4
Available drive space: 2TB

It's already had a new hard drive, about 18 months ago if I remember correctly. It got recalled as a lot of the 2012 iMac hard drives were apparently faulty. I never had this type of error message before though.

Many thanks for the replies so far

 

[reech23]

I just checked my console and it doesn't look good :/ (I'm not that savvy with this type of thing, bear with me)

So on the console under devices and the 'errors and faults' tab it looks like I had 358 errors when booting up tonight and they keep happening (already 371 while typing this). Here are the first bunch. I don't think I can paste them all.

error 20:29:03.026387 +0100 parsecd download of <private> got a 404 response
error 20:29:08.795011 +0100 parsecd download of <private> got a 404 response
error 20:29:08.800251 +0100 parsecd download of <private> got a 404 response
error 20:29:08.801871 +0100 parsecd download of <private> got a 404 response
error 20:29:14.140669 +0100 parsecd download of <private> got a 404 response
error 20:29:17.467408 +0100 parsecd download of <private> got a 404 response
error 20:29:17.491483 +0100 parsecd download of <private> got a 404 response
error 20:29:18.832581 +0100 parsecd download of <private> got a 404 response
error 20:29:25.420016 +0100 assistantd nw_socket_write_close shutdown(7, SHUT_WR): [32] Broken pipe
error 20:29:25.420134 +0100 assistantd nw_endpoint_flow_service_writes [1.1.1 17.130.74.5:443 ready multipath-socket-flow (satisfied)] Write request has 0 frame count, 0 byte count
error 20:29:25.420311 +0100 assistantd nw_socket_subflow_is_connected No subflow for connid 1 found
error 20:29:25.420456 +0100 assistantd nw_socket_subflow_start connectx failed on interface en1: [57] Socket is not connected
error 20:29:25.420481 +0100 assistantd nw_socket_add_subflow Failed to add subflow: [57] Socket is not connected
error 20:29:25.420962 +0100 assistantd __tcp_connection_write_eof_block_invoke Write close callback received error: [89] Operation canceled
error 20:30:01.985545 +0100 accountsd "Cannot check access to a private account type: com.apple.account.CardDAV"
error 20:30:01.987449 +0100 accountsd "Client <private> is not allowed to access accounts of type com.apple.account.CardDAV."
error 20:30:01.990253 +0100 AppleSpell "Error returned from daemon: <private>"
error 20:30:01.992223 +0100 accountsd "Cannot check access to a private account type: <private>"
error 20:30:01.992774 +0100 accountsd "Client <private> is not allowed to access accounts of type <private>."
error 20:30:01.993309 +0100 AppleSpell "Error returned from daemon: <private>"
error 20:30:02.341871 +0100 sandboxd SandboxViolation: mobileassetd(58) deny file-read-data /Library/Preferences/com.apple.security.plist
Violation: deny file-read-data /Library/Preferences/com.apple.security.plist
Process: mobileassetd [58]
Path: /usr/libexec/mobileassetd
Load Address: 0x102c7b000
Identifier: mobileassetd
Version: ??? (???)
Code Type: x86_64 (Native)
Parent Process: launchd [1]
Responsible: /usr/libexec/mobileassetd [58]
User ID: 0

Date/Time: 2017-05-02 20:30:02.220 GMT+1
OS Version: Mac OS X 10.12.4 (16E195)
Report Version: 8

Thread 0 (id: 693):
0 libsystem_kernel.dylib 0x00007fffb091334a mach_msg_trap + 10
1 CoreFoundation 0x00007fff9ac46854 __CFRunLoopServiceMachPort + 212
2 CoreFoundation 0x00007fff9ac45cd1 __CFRunLoopRun + 1361
3 CoreFoundation 0x00007fff9ac45524 CFRunLoopRunSpecific + 420
4 CoreFoundation 0x00007fff9ac84d01 CFRunLoopRun + 97
5 mobileassetd 0x0000000102c8bed5
6 libdyld.dylib 0x00007fffb07ec235 start + 1
7 mobileassetd 0x0000000000000001

Thread 1 (id: 2000):
0 libsystem_kernel.dylib 0x00007fffb091aa3e __open + 10
1 CoreFoundation 0x00007fff9abe2502 CFURLCreateDataAndPropertiesFromResource + 722
2 Security 0x00007fffa12cf63b Security:ictionary::initFromFile(char const*, bool) + 125
3 Security 0x00007fffa12cf574 Security:ictionary::CreateDictionary(char const*, Security:ictionary::UserOrSystem, bool) + 196
4 Security 0x00007fffa133fcbd RSAKeySizes::RSAKeySizes() + 45
5 Security 0x00007fffa134055e Security::ModuleNexus<RSAKeySizes>::make() + 28
6 Security 0x00007fffa14c27ab Security::ModuleNexusCommon::do_create(void* (*)()) + 11
7 libdispatch.dylib 0x00007fffb07b68fc _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fffb07b68b9 dispatch_once_f + 38
9 Security 0x00007fffa1280674 Security::ModuleNexusCommon::create(void* (*)()) + 102
10 Security 0x00007fffa12a9249 Security::ModuleNexus<RSAKeySizes>:perator()() + 43
11 Security 0x00007fffa12a88b5 rawCssmKeyToRsa + 276
12 Security 0x00007fffa12a875a RSAKeyInfoProvider::QueryKeySizeInBits(cssm_key_size&) + 40
13 Security 0x00007fffa12a861b AppleCSPSession::getKeySize(Security::CssmKey const&, cssm_key_size&) + 33
14 Security 0x00007fffa12a84ab cssm_QueryKeySizeInBits(long, unsigned long long, cssm_context const*, cssm_key const*, cssm_key_size*) + 109
15 Security 0x00007fffa12a835e CSSM_QueryKeySizeInBits + 192
16 Security 0x00007fffa12a7a72 CL_extractCSSMKeyNSS(cssm_x509_subject_public_key_info const&, Security::Allocator&, DecodedCert const*) + 507
17 Security 0x00007fffa12a780c getField_PublicKeyStruct(DecodedItem&, unsigned int, unsigned int&, Security::CssmOwnedData&) + 81
18 Security 0x00007fffa12a76ce AppleX509CLSession::CertGetFirstCachedFieldValue(long, Security::CssmData const&, unsigned int&, cssm_data*&) + 116
19 Security 0x00007fffa12a7553 cssm_CertGetFirstCachedFieldValue(long, long, cssm_data const*, long*, unsigned int*, cssm_data**) + 115
20 Security 0x00007fffa12a7428 CSSM_CL_CertGetFirstCachedFieldValue + 104
21 Security 0x00007fffa12a6fce Security::KeychainCore::Certificate::copyFirstFieldValue(cssm_data const&) + 102
22 Security 0x00007fffa12a6e15 Security::KeychainCore::Certificate:ublicKey() + 89
23 Security 0x00007fffa12a6cd2 SecCertificateCopyPublicKey + 112
24 Security 0x00007fffa14551de SecTrustCopyPublicKey + 35
25 mobileassetd 0x0000000102c8b3f5
26 mobileassetd 0x0000000102c9f865
27 mobileassetd 0x0000000102c9e8de
28 libdispatch.dylib 0x00007fffb07bf524 _dispatch_call_block_and_release + 12
29 libdispatch.dylib 0x00007fffb07b68fc _dispatch_client_callout + 8
30 libdispatch.dylib 0x00007fffb07cc9a0 _dispatch_queue_serial_drain + 896
31 libdispatch.dylib 0x00007fffb07bf306 _dispatch_queue_invoke + 1046
32 libdispatch.dylib 0x00007fffb07b86b5 _dispatch_root_queue_drain + 476
33 libdispatch.dylib 0x00007fffb07b848c _dispatch_worker_thread3 + 99
34 libsystem_pthread.dylib 0x00007fffb0a05616 _pthread_wqthread + 1299
35 libsystem_pthread.dylib 0x00007fffb0a050f1 start_wqthread + 13

Thread 2 (id: 7088):
0 libsystem_kernel.dylib 0x00007fffb091b44e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fffb0a050f1 start_wqthread + 13

Thread 3 (id: 7089):
0 libsystem_kernel.dylib 0x00007fffb091b44e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fffb0a050f1 start_wqthread + 13

Binary Images:
0x102c7b000 - 0x102cb8ff3 mobileassetd (339.51.1) <6a3d3a42-308a-3b5f-b41c-98ac04961bfc> /usr/libexec/mobileassetd
0x7fff9abc1000 - 0x7fff9b054fff com.apple.CoreFoundation (6.9 - 1349.65) <2b7c4ba4-d69e-3651-93df-3930880b5084> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fffa127f000 - 0x7fffa1580fff com.apple.security (7.0 - 57740.51.3) <e8e40839-4f2c-3954-9870-9f9ba185bc81> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fffb07b5000 - 0x7fffb07e6fff libdispatch.dylib (703.50.37) <d122e712-9593-31ca-bac4-4a54410bf4a0> /usr/lib/system/libdispatch.dylib
0x7fffb07e7000 - 0x7fffb07ecffb libdyld.dylib (433.5) <129d3b44-fb21-3750-9a68-48b5c3dc632b> /usr/lib/system/libdyld.dylib
0x7fffb0901000 - 0x7fffb0923ff7 libsystem_kernel.dylib (3789.51.2) <fc51d7b0-8292-3f6a-9231-64340b237eb7> /usr/lib/system/libsystem_kernel.dylib
0x7fffb0a02000 - 0x7fffb0a0cff7 libsystem_pthread.dylib (218.51.1) <62a84a68-431d-3b54-a7b6-31367ccf2884> /usr/lib/system/libsystem_pthread.dylib

MetaData: {"build":"Mac OS X 10.12.4 (16E195)","action":"deny","target""Library","Preferences","com.apple.security.plist"],"hardware":"Mac","platform_binary":"no","profile":"unknown","process":"mobileassetd","op":"file-read-data"}
error 20:30:02.342112 +0100 sandboxd SandboxViolation: mobileassetd(58) deny file-read-data /Library/Preferences/com.apple.security.plist [Duplicate; no report will be generated.]
error 20:30:02.392893 +0100 AppleSpell warning: dynamic accessors failed to find @property implementation for 'uniqueId' for entity ABCDInfo while resolving selector 'uniqueId' on class 'ABCDInfo'. Did you remember to declare it @dynamic or @synthesized in the @implementation ?
error 20:30:05.475952 +0100 AppleSpell warning: dynamic accessors failed to find @property implementation for 'serialNumber' for entity ABCDAddressBookSource while resolving selector 'serialNumber' on class 'ABCDAddressBookSource'. Did you remember to declare it @dynamic or @synthesized in the @implementation ?
error 20:30:05.546557 +0100 AppleSpell warning: dynamic accessors failed to find @property implementation for 'uniqueId' for entity ABCDAddressBookSource while resolving selector 'uniqueId' on class 'ABCDAddressBookSource'. Did you remember to declare it @dynamic or @synthesized in the @implementation ?
error 20:30:56.634825 +0100 apsd __nw_connection_get_connected_socket_block_invoke 7 Connection has no connected handler
error 20:30:56.634883 +0100 apsd TCP Conn 0x7fe465528f80 Failed : error 0:50 [50]
error 20:30:56.643706 +0100 apsd __nw_connection_get_connected_socket_block_invoke 8 Connection has no connected handler
error 20:30:56.643767 +0100 apsd TCP Conn 0x7fe4655110b0 Failed : error 0:50 [50]

 

[reech23]

Another pattern that I've noticed so far is that I don't seem to get these errors when restarting, only when I boot up after a shut down.

 

[harryb2448]

For starters go into /Library/Preferences/com.apple.security.plist and drag the .plist file to the Trash, do not empty. shut down and start, not restart. This will make a new .plist file and see if any better.

Next off do you have any security or antivirus apps installed? If so use the uninstaller and remove them entirely. If you run Mackeeper you may need more advikce to rid yourself of this mal;ware.

Still no joy boot into Recovery Mode and run Disk First Aid to check out the state of the hard drive.