outlook throws end of file error

Oct 18, 2014
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Hello, we are on exchange 2007 and all our users are connected to exchange using the exchange server configuraion. everything has been working fine until yesterday a few mac users on outlook complained of an error throwing up saying "end of file" reached and emails will not sync on their notbooks and other mac mail users cannot connect to the exchange servers. we have noticed this only with the mac notebook users.

we have not made any updates on the server or the notebook. when we changed the connection to pop everything works fine.

kindly advise on how we can get things back to normal.

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