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Apple Computing Products:
macOS - Operating System
OSx freezing up
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<blockquote data-quote="chscag" data-source="post: 1556546" data-attributes="member: 46727"><p>That's a Mid 2010 iMac 27" model. And there is no way you're going to access that hard drive by unscrewing anything..... <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite2" alt=";)" title="Wink ;)" loading="lazy" data-shortname=";)" /> The entire front panel must be removed using a special procedure which involves glass suckers and torx drivers. Once the front panel is removed (that includes the display and front glass) the inside of the machine will be exposed. Not an easy procedure and care must be taken not to damage connecting wires, connectors, and the panel itself.</p><p></p><p>Also.... and this is important: The hard drive in that model is proprietary and uses a special cable for the heat sensor. Unless an exact replacement is used, the hard drive fan will take off like a Boeing 747. You can get an idea of the entire take apart instructions by going to <a href="http://www.ifixit.com" target="_blank">iFixit: The free repair manual</a> and look up her model, and then the instructions for changing the hard drive.</p><p></p><p>As for backing up the hard drive, you would use the built in Apple backup program called Time Machine or a third party backup utility. However, with the way the machine is acting up, I'm not sure you would be able to complete a backup.</p><p></p><p>But as stated previously, you'll need to test the hard drive to see if it's actually gone south. Does she have an install DVD? And what version of OS X is she running?</p><p></p><p>Let us know so we can give you some idea of what to do.</p></blockquote><p></p>
[QUOTE="chscag, post: 1556546, member: 46727"] That's a Mid 2010 iMac 27" model. And there is no way you're going to access that hard drive by unscrewing anything..... ;) The entire front panel must be removed using a special procedure which involves glass suckers and torx drivers. Once the front panel is removed (that includes the display and front glass) the inside of the machine will be exposed. Not an easy procedure and care must be taken not to damage connecting wires, connectors, and the panel itself. Also.... and this is important: The hard drive in that model is proprietary and uses a special cable for the heat sensor. Unless an exact replacement is used, the hard drive fan will take off like a Boeing 747. You can get an idea of the entire take apart instructions by going to [url=http://www.ifixit.com]iFixit: The free repair manual[/url] and look up her model, and then the instructions for changing the hard drive. As for backing up the hard drive, you would use the built in Apple backup program called Time Machine or a third party backup utility. However, with the way the machine is acting up, I'm not sure you would be able to complete a backup. But as stated previously, you'll need to test the hard drive to see if it's actually gone south. Does she have an install DVD? And what version of OS X is she running? Let us know so we can give you some idea of what to do. [/QUOTE]
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Apple Computing Products:
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OSx freezing up
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