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Message: <blockquote data-quote="RalphClats" data-source="post: 1894522" data-attributes="member: 409128">That method was suggested in the string above. When I follow it, all the files I can't open are grayed out, so I can't click on them to open them or highlight them and go to Open on the File pull-down menu.If I pull up the same list outside of Word none of those I can't open are grayed out. When I click on any one or go to Open in the File pull-down menu, I get the error message I quoted in the string above.Gmail won't let me open my address on my desktop Mac, saying too many failed tries have locked me out. Somebody else must have tried but failed to open my Gmail address multiple times. To go to it, I have to fire up my laptop, which I haven't done yet today. Maybe I'll find the same solution there that you posted here.</blockquote>