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Apple Computing Products:
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Only Administrator Can Use Some Apps
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<blockquote data-quote="PGB1" data-source="post: 1643020" data-attributes="member: 76746"><p>One Step Closer!</p><p></p><p>Thanks for your thoughts & ideas, LifeIsABeach. I am sorry for my delayed reply. I got called away & am just now able to try out your suggestions.</p><p></p><p><u><strong>For Safari</strong></u> I think you solved the problems</p><p>I used ACL Fix on each User/Library (Not the administrator's since it works fine)</p><p>ACL Fix Log reported "chmod" /Users/<em>User's Name</em>/Library : Permissions denied</p><p></p><p>After the Library fix, Safari will once again let each user save preferences, such as changing the home page. All preferences stayed set even after several restarts.</p><p></p><p>But, the website data still popped back as soon as it was cleared. <em>via</em> these steps in order:</p><p>Safari - Reset </p><p>Then Safari - Empty Cache </p><p>Then Safari - Preferences - Privacy - Remove All Website Data or by opening the sub window & choosing Remove All</p><p></p><p>All the data that was cleared by Remove All popped right back, even if I did not go to the page that left the data this session. (I worded that a bit clunky. For example, if I went to vintageccm.com, it will leave vintageccm and MrBike behind. If I clear everything and close Safari, the open it and go to, for example, Mac-Forums.com, MrBike & VintageCCM return, along with any new stuff.)</p><p></p><p>I found the data in User Name/Library/Cahces/Metadata/Safari and did an ACL Fix on each user's Metadata folder all by itself. The ACL FIx log simply reported "Done"</p><p></p><p>After that ACL fix, I think that problem is also solved...</p><p>Now, I can clear the data (after reset and cache clearing) by using Preferences - Privacy - Clear Website Data.</p><p></p><p>A few lingering items remain in User/Library/Local Storage after a reset, cache clearing & website data removal. eBay, Amazon & Google leave many things behind even if the sites are not visited.</p><p></p><p>But, items remain in Local Storage on the administrator's account and on my MacBook Pro as well. That must be normal Safari behavior. </p><p></p><p><u><strong>For Adobe Flash</strong></u> I am still stumped. It's still refusing to clear its data. The same error message I posted a screen shot of still appears on the two user accounts, but not the administrator. </p><p></p><p>The part of the error message telling me the files are locked by another program has me confused, since browsers and media players are ll closed. I studied Activity monitor very thoroughly for signs of open programs which may be using Flash. </p><p></p><p>Next, I tried repeating the ACL fixes for Macromedia folders without success. I don't know any other folders to try to fix the ACLs on. </p><p></p><p>I'll buy & run DriveDX when I can have my wife's computer for a few hours. If no problems show up, at least we can keep an eye on the drive & hopefully replace it before it quits completely and becomes an emergency fix.</p><p></p><p>So To Summarize- </p><p>Almost every program is working fine in every user account.</p><p>The sole exception is clearing Adobe Flash stored data. </p><p></p><p>Thanks Again for sticking with me on this unusual problem! I truly appreciate your help & the knowledge I gain. (I'm sure others do also!)</p><p>Paul</p></blockquote><p></p>
[QUOTE="PGB1, post: 1643020, member: 76746"] One Step Closer! Thanks for your thoughts & ideas, LifeIsABeach. I am sorry for my delayed reply. I got called away & am just now able to try out your suggestions. [U][B]For Safari[/B][/U] I think you solved the problems I used ACL Fix on each User/Library (Not the administrator's since it works fine) ACL Fix Log reported "chmod" /Users/[I]User's Name[/I]/Library : Permissions denied After the Library fix, Safari will once again let each user save preferences, such as changing the home page. All preferences stayed set even after several restarts. But, the website data still popped back as soon as it was cleared. [I]via[/I] these steps in order: Safari - Reset Then Safari - Empty Cache Then Safari - Preferences - Privacy - Remove All Website Data or by opening the sub window & choosing Remove All All the data that was cleared by Remove All popped right back, even if I did not go to the page that left the data this session. (I worded that a bit clunky. For example, if I went to vintageccm.com, it will leave vintageccm and MrBike behind. If I clear everything and close Safari, the open it and go to, for example, Mac-Forums.com, MrBike & VintageCCM return, along with any new stuff.) I found the data in User Name/Library/Cahces/Metadata/Safari and did an ACL Fix on each user's Metadata folder all by itself. The ACL FIx log simply reported "Done" After that ACL fix, I think that problem is also solved... Now, I can clear the data (after reset and cache clearing) by using Preferences - Privacy - Clear Website Data. A few lingering items remain in User/Library/Local Storage after a reset, cache clearing & website data removal. eBay, Amazon & Google leave many things behind even if the sites are not visited. But, items remain in Local Storage on the administrator's account and on my MacBook Pro as well. That must be normal Safari behavior. [U][B]For Adobe Flash[/B][/U] I am still stumped. It's still refusing to clear its data. The same error message I posted a screen shot of still appears on the two user accounts, but not the administrator. The part of the error message telling me the files are locked by another program has me confused, since browsers and media players are ll closed. I studied Activity monitor very thoroughly for signs of open programs which may be using Flash. Next, I tried repeating the ACL fixes for Macromedia folders without success. I don't know any other folders to try to fix the ACLs on. I'll buy & run DriveDX when I can have my wife's computer for a few hours. If no problems show up, at least we can keep an eye on the drive & hopefully replace it before it quits completely and becomes an emergency fix. So To Summarize- Almost every program is working fine in every user account. The sole exception is clearing Adobe Flash stored data. Thanks Again for sticking with me on this unusual problem! I truly appreciate your help & the knowledge I gain. (I'm sure others do also!) Paul [/QUOTE]
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