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<blockquote data-quote="imfromwales" data-source="post: 1656939" data-attributes="member: 299959">Update: I have tried calling Nifty several times and I've had no luck, it always goes straight to voicemail. I am calling between the hours of 0900GMT and 1100GMT mid week, so you would expect them to answer especially because it's not a public holiday in the UK now. I have also emailed them and posted to their Facebook page, to which they irritatingly told me to email them (which I already had about 11 hours prior!).I also called Apple a few times, as each time I called I was getting fobbed off by people who had no idea what the drive was, or wanted to say it was a problem with my rMBP! Finally I got through to someone who knew what they were talking about and issued an exchange. He said I could keep the original Nifty MiniDrive also. Not really the answer I wanted, as I will have to wait for a new drive. I would rather this one was working!I've done a YouTube video to send to Nifty, to explain the problem. It might make things more clear for you also.<a href="https://youtu.be/nKFrNIIe3Wo" target="_blank">Video is here</a></blockquote>

[QUOTE="imfromwales, post: 1656939, member: 299959"] Update: I have tried calling Nifty several times and I've had no luck, it always goes straight to voicemail. I am calling between the hours of 0900GMT and 1100GMT mid week, so you would expect them to answer especially because it's not a public holiday in the UK now. I have also emailed them and posted to their Facebook page, to which they irritatingly told me to email them (which I already had about 11 hours prior!). I also called Apple a few times, as each time I called I was getting fobbed off by people who had no idea what the drive was, or wanted to say it was a problem with my rMBP! Finally I got through to someone who knew what they were talking about and issued an exchange. He said I could keep the original Nifty MiniDrive also. Not really the answer I wanted, as I will have to wait for a new drive. I would rather this one was working! I've done a YouTube video to send to Nifty, to explain the problem. It might make things more clear for you also. [URL="https://youtu.be/nKFrNIIe3Wo"]Video is here[/URL] [/QUOTE]

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