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Apple Computing Products:
macOS - Notebook Hardware
New to me MacBook Pro Retina 13-inch early 2015 locks me out
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<blockquote data-quote="Rod" data-source="post: 1929631" data-attributes="member: 204485"><p>As Ian said above, this is my concern too. If a seller has not followed the simple, easily available instructions for preparing a second hand Mac device for sale then your first step should be to contact the seller. The reason for this is that some parts of the process require the users Apple ID to complete, such as Apple's device location feature "Find My Mac".</p><p>The steps involve signing out of iCloud, Messages, FaceTime and deauthorising the device from iTunes Store removing it from that users account.</p><p>All of this prevents someone from simply stealing a Mac device, plugging it into an external bootable source, erasing it and using it as their own. Precisely what these measures are designed to prevent.</p><p>So short of contacting the seller and requesting they complete these steps your only option is probably to provide proof of ownership at an Apple store and get them to unlock it. It's possible that the seller may have to do the same thing given it is now locked so I's suggest you get proof of ownership and sale from that person if possible.</p></blockquote><p></p>
[QUOTE="Rod, post: 1929631, member: 204485"] As Ian said above, this is my concern too. If a seller has not followed the simple, easily available instructions for preparing a second hand Mac device for sale then your first step should be to contact the seller. The reason for this is that some parts of the process require the users Apple ID to complete, such as Apple's device location feature "Find My Mac". The steps involve signing out of iCloud, Messages, FaceTime and deauthorising the device from iTunes Store removing it from that users account. All of this prevents someone from simply stealing a Mac device, plugging it into an external bootable source, erasing it and using it as their own. Precisely what these measures are designed to prevent. So short of contacting the seller and requesting they complete these steps your only option is probably to provide proof of ownership at an Apple store and get them to unlock it. It's possible that the seller may have to do the same thing given it is now locked so I's suggest you get proof of ownership and sale from that person if possible. [/QUOTE]
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Apple Computing Products:
macOS - Notebook Hardware
New to me MacBook Pro Retina 13-inch early 2015 locks me out
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