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Message: <blockquote data-quote="Osiris22x" data-source="post: 28842" data-attributes="member: 3542">I was a little peeved when I went to apple.com and saw the new more powerful Powerbooks released just two months after I got my spanking new laptop. Anyway, I went into the Apple store and no questions asked they handed me a brand new 1.33 GHz model!!! I had to pay the restocking fee, however since I was also returning my Airport card (new Powerbooks all have Airport built-in) I ended up spending $60 total, for the newer Powerbook. I was happy as ****. So now I've got 33% more power, twice the video memory, a faster front side bus, 20 gigs more HD space, and built-in Airport Extreme.  <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile    :)" loading="lazy" data-shortname=":)" />On the downside, I got my new Powerbook home about an hour ago only to find that the CD-Rom drive is dying, it makes horrible noises. This is the second one I've heard like this, we had to return my girlfriend's first Powerbook for the same reason. So...this one will be going back first thing in the morning for one with a working CD drive.Aside from the fact that I think Apple's quality control sucks (returned 50% of their products so far, for malfunctions, including an iPod) I'm ecstatic with their customer service. They have ALWAYS replaced my stuff no questions asked, after testing it and confirming the problem. They've always been incredibly nice to me, and very patient.Despite the faulty drive, I'm still a very happy camper.    <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile    :)" loading="lazy" data-shortname=":)" /></blockquote>

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