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Switcher Hangout (Windows to Mac)
New Mac, Alarming Problems.
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<blockquote data-quote="bryphotoguy" data-source="post: 523668" data-attributes="member: 26695"><p>I would recommend making an appointment with a Mac Genius instead of calling phone support. Phone support is convenient but they're definitely not as knowledgeable as the geniuses. </p><p></p><p>I thought I had a problem with my Mac Pro the first day. I tried to connect it to my stereo and when I did, the music still came out of the internal speaker. I spent 20 minutes dealing with phone support and after a few different tests, they set me up with an appointment with a Mac Genius. I had to lug this 60lb beast around the mall. I got there and the Apple Genius was like "Yea, do this." In 30 seconds he showed me what I needed to do.</p><p></p><p>I got the same runaround with my iPhone when I called for support. I called and called so many times trying to get help and nothing got resolved. I setup an appointment and they gave me a new phone no questions asked. </p><p></p><p>If you can take it to the Mac Geniuses, do it. They're great!! - Tony the Tiger</p></blockquote><p></p>
[QUOTE="bryphotoguy, post: 523668, member: 26695"] I would recommend making an appointment with a Mac Genius instead of calling phone support. Phone support is convenient but they're definitely not as knowledgeable as the geniuses. I thought I had a problem with my Mac Pro the first day. I tried to connect it to my stereo and when I did, the music still came out of the internal speaker. I spent 20 minutes dealing with phone support and after a few different tests, they set me up with an appointment with a Mac Genius. I had to lug this 60lb beast around the mall. I got there and the Apple Genius was like "Yea, do this." In 30 seconds he showed me what I needed to do. I got the same runaround with my iPhone when I called for support. I called and called so many times trying to get help and nothing got resolved. I setup an appointment and they gave me a new phone no questions asked. If you can take it to the Mac Geniuses, do it. They're great!! - Tony the Tiger [/QUOTE]
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Switcher Hangout (Windows to Mac)
New Mac, Alarming Problems.
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