Forums
New posts
Articles
Product Reviews
Policies
FAQ
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Menu
Log in
Register
Install the app
Install
Forums
Apple Computing Products:
macOS - Operating System
New iMac running slow, noisy, and purple screen?
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="Richard92024" data-source="post: 1612007" data-attributes="member: 334107"><p>An update... I took the iMac into my local Apple store, and it's all fixed now <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p><p>They replaced the Display Panel, and the Logic Board.</p><p>Thankfully covered under the warranty, as it would have cost $1036.</p><p></p><p>They tried troubleshooting it over the phone, with a safe reboot etc, but clearly it was more of a problem.</p><p>Still no idea whether the problems were connected to me pressing the random keys on start-up when I was cleaning the keyboard.</p><p>Excellent customer service all round from Apple... I'll most definitely be taking out the 2 year extended warranty before this current one year warranty expires!</p><p>And excellent help from you guys on this great forum; thank you very much <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p><p>Cheers,</p><p>Richard</p></blockquote><p></p>
[QUOTE="Richard92024, post: 1612007, member: 334107"] An update... I took the iMac into my local Apple store, and it's all fixed now :) They replaced the Display Panel, and the Logic Board. Thankfully covered under the warranty, as it would have cost $1036. They tried troubleshooting it over the phone, with a safe reboot etc, but clearly it was more of a problem. Still no idea whether the problems were connected to me pressing the random keys on start-up when I was cleaning the keyboard. Excellent customer service all round from Apple... I'll most definitely be taking out the 2 year extended warranty before this current one year warranty expires! And excellent help from you guys on this great forum; thank you very much :) Cheers, Richard [/QUOTE]
Verification
Name this item 🌈
Post reply
Forums
Apple Computing Products:
macOS - Operating System
New iMac running slow, noisy, and purple screen?
Top