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Apple Computing Products:
macOS - Desktop Hardware
New IMac 27" with Ram problem
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<blockquote data-quote="brian09223" data-source="post: 1851288" data-attributes="member: 337546"><p>11/2 months ago I received a new 27" IMac. I purchased 128gb of Ram from OWC to speed it up for photography and video. When I got it, I installed the ram and started it up. I checked the "About this Mac"m to make sure the ram was there, no problem. Shortly after the computer started crashing. Black screen with all the foreign writing on it. error messages that something went wrong and the computer had to reboot etc. I called Apple support and they went through diagnostics with. me, finally trying to re-install the operating system. That failed, so they told me to return it and they would send me a new one. I got the new one yesterday and went through the same process of installing the 128gb of Ram. Same problems again. This. time I took out the 128gb of Ram which I didn't do the first time and re-installed the 8gb the computer came with. No problems so far. I've been using the computer since yesterday afternoon with the 8GB of Ram, so I'm thinking there could be.a problem with the Ram I got from OWC. Anyone with any thought of what might be going on would be appreciated. Did I do something wrong with the 128gb Ram install? I have no idea.</p></blockquote><p></p>
[QUOTE="brian09223, post: 1851288, member: 337546"] 11/2 months ago I received a new 27" IMac. I purchased 128gb of Ram from OWC to speed it up for photography and video. When I got it, I installed the ram and started it up. I checked the "About this Mac"m to make sure the ram was there, no problem. Shortly after the computer started crashing. Black screen with all the foreign writing on it. error messages that something went wrong and the computer had to reboot etc. I called Apple support and they went through diagnostics with. me, finally trying to re-install the operating system. That failed, so they told me to return it and they would send me a new one. I got the new one yesterday and went through the same process of installing the 128gb of Ram. Same problems again. This. time I took out the 128gb of Ram which I didn't do the first time and re-installed the 8gb the computer came with. No problems so far. I've been using the computer since yesterday afternoon with the 8GB of Ram, so I'm thinking there could be.a problem with the Ram I got from OWC. Anyone with any thought of what might be going on would be appreciated. Did I do something wrong with the 128gb Ram install? I have no idea. [/QUOTE]
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Apple Computing Products:
macOS - Desktop Hardware
New IMac 27" with Ram problem
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