new excited mac user, but stuck

[l2ob]

i just got a macbook. everything is great, its really a neat operating system.

just one thing. i dont know why but after this morning when i try to go to comcast.net lets say, the videos and picutres dont load and all i get is a quicktime logo with a question mark.

im a real newb with this stuff and i dont know how to fix it

ahh

 

[joshbrez]

This has been an odd problem for some people, based on what I've seen of it around here. I suppose a good first step would be telling us which browser you're using. Safari, Firefox, Camino?

 

[Zoolook]

i just got a macbook. everything is great, its really a neat operating system.

just one thing. i dont know why but after this morning when i try to go to comcast.net lets say, the videos and picutres dont load and all i get is a quicktime logo with a question mark.

im a real newb with this stuff and i dont know how to fix it

ahh

Which browser are you using? Have you installed any ad blockers recently?

 

[l2ob]

i just got this computer yesterday. i am using safari. and i might have installed an update with an adblocker.

 

[walkerj]

Big trend these days is to use Flash for ads and content. After a safari update one time this happened to me, and it was because flash needed to be updated or something. Alternatively you could have plugins disabled. Go to Safari->Security to see whether you have plugins enabled/disabled.

To test if it's Flash that's the culprit, you can go to this entirely flash-based site (and the source of my avatar) http://www.homestarrunner.com

If that doesn't display, you probably need to update/reinstall the flash plugin.

 

[l2ob]

thanks guys. i installed divx and it works great.

thanks for all the help