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<blockquote data-quote="billinden" data-source="post: 1926411" data-attributes="member: 118397"><p>Update. I was in chat with AppleID for an hour yesterday. They sent me several links to try and had me do a number of things. I can’t even recall everything they had me do. Finally, they said they would be in touch in a week or so to give me further instructions. This is all for security reasons and I appreciate that, but a little excessive. If all this doesn’t work, I suppose we can reset her iPhone and iPad back to the original factory settings and start from scratch with a new email address.</p></blockquote><p></p>
[QUOTE="billinden, post: 1926411, member: 118397"] Update. I was in chat with AppleID for an hour yesterday. They sent me several links to try and had me do a number of things. I can’t even recall everything they had me do. Finally, they said they would be in touch in a week or so to give me further instructions. This is all for security reasons and I appreciate that, but a little excessive. If all this doesn’t work, I suppose we can reset her iPhone and iPad back to the original factory settings and start from scratch with a new email address. [/QUOTE]
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