- Joined
- Dec 28, 2003
- Messages
- 911
- Reaction score
- 13
- Points
- 18
- Location
- Long Island, NY
- Your Mac's Specs
- 15" MacBook Pro & 23" ACD
Here begins my explanation of why these new displays are causing so much crazines..:
On June 13th I ordered my custom Dual 2 G5 with 23" Cinema HD Display. The Apple Guy selected an option to ship everything when all items are available. I was given an order number, as well as an estimated shipping date. My estimated shipping date was June 23rd. June 23rd comes along, without anything shipping. I was then given a new estimated ship date, which was July 5th. WWDC arrives with new displays. After WWDC I was unable to connect to the Apple store, although I was able to access every other page on apple.com. At first, I thought this was just because they are updating the store for the new displays, but I learn more as time goes on. Subsequent to Apple finishing WWDC, I receive an e-mail from Apple, which said that Apple has automatically upgraded my order to a new 23" Cinema Display. My estimated ship date stays the same, weirdly enough. Today arrives, with still no Apple Store access. Today I also received an e-mail from Apple stating that they had made an error in estimating the ship date for my cinema display. Since the Apple Guy who ordered my System had selected "Ship everything when all items are available", The estimated ship date for the entire order is then changed from July 5th to July 28th!
As you can see, from me taking the time to post this experience, I am NOT starting off on the right foot (I am a switcher) with Apple. So far Apple has done nothing but disappoint me with my personal experience.
On June 13th I ordered my custom Dual 2 G5 with 23" Cinema HD Display. The Apple Guy selected an option to ship everything when all items are available. I was given an order number, as well as an estimated shipping date. My estimated shipping date was June 23rd. June 23rd comes along, without anything shipping. I was then given a new estimated ship date, which was July 5th. WWDC arrives with new displays. After WWDC I was unable to connect to the Apple store, although I was able to access every other page on apple.com. At first, I thought this was just because they are updating the store for the new displays, but I learn more as time goes on. Subsequent to Apple finishing WWDC, I receive an e-mail from Apple, which said that Apple has automatically upgraded my order to a new 23" Cinema Display. My estimated ship date stays the same, weirdly enough. Today arrives, with still no Apple Store access. Today I also received an e-mail from Apple stating that they had made an error in estimating the ship date for my cinema display. Since the Apple Guy who ordered my System had selected "Ship everything when all items are available", The estimated ship date for the entire order is then changed from July 5th to July 28th!
As you can see, from me taking the time to post this experience, I am NOT starting off on the right foot (I am a switcher) with Apple. So far Apple has done nothing but disappoint me with my personal experience.