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Digital Lifestyle
Internet, Networking, and Wireless
networking for internet use - angry parent
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<blockquote data-quote="cwa107" data-source="post: 390347" data-attributes="member: 24098"><p>If your Internet Service Provider hasn't yet "provisioned" the modem, it won't matter whether you're connected to the router (in this case, the Airport Extreme) or not, you won't have Internet service. Contact BT and let them know that you have a new modem that needs to be configured. The configuration steps will vary depending on the model, but the ISP should be able to at least give you a general idea of what needs to be setup.</p><p></p><p>I'm surprised that you had to purchase your own modem, typically they are supplied by the ISP because of these kinds of problems. ISPs like to have standardized hardware so they know how to help their customers precisely through setup and troubleshooting.</p></blockquote><p></p>
[QUOTE="cwa107, post: 390347, member: 24098"] If your Internet Service Provider hasn't yet "provisioned" the modem, it won't matter whether you're connected to the router (in this case, the Airport Extreme) or not, you won't have Internet service. Contact BT and let them know that you have a new modem that needs to be configured. The configuration steps will vary depending on the model, but the ISP should be able to at least give you a general idea of what needs to be setup. I'm surprised that you had to purchase your own modem, typically they are supplied by the ISP because of these kinds of problems. ISPs like to have standardized hardware so they know how to help their customers precisely through setup and troubleshooting. [/QUOTE]
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networking for internet use - angry parent
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