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Apple Computing Products:
macOS - Notebook Hardware
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<blockquote data-quote="pigoo3" data-source="post: 1009038" data-attributes="member: 56379"><p>I was thinking the same thing..but then I assumed that the OP's laptop (being a 2006 model) that it was out of warranty...and not sure how much the Apple store would do...without wanting to charge for the servicing.</p><p></p><p>I think we all know how you can go into a store...talk with an employee (not getting their name or anything)...and walking out of the store.</p><p></p><p>I'm also wondering how "formal" of an interaction did the OP have with the Apple Store when all of these problems started:</p><p></p><p>- Was it just a "verbal" discussion with just one employee...stick in the 10.6 install disk..and the problems started? </p><p>- Was any "paperwork" ever generated?</p><p>- Was the computer left overnight?</p><p>- How much time has gone by since the initial visit to the Apple Store?</p><p></p><p>My point is:</p><p></p><p>- being able to prove in some way that the Apple Store is responsible in some way for the issues.</p><p>- who performed all of the hardware installs (Superdrive, hard drive, ram)?</p><p>- do we have a name of an employee that worked with the OP</p><p>- if a lot of time has gone by...this Apple employee may not even work there any more.</p><p></p><p>Overall...there could certainly be a lot of confusion/conflict if the OP walks into this Apple store...if no:</p><p></p><p>- "paperwork" was ever generated</p><p>- if the employee (that did the helping) no longer works there</p><p>- if a lot of time has gone by</p><p>- and if the laptop is no longer covered under warranty</p><p></p><p>But I DEFINITELY agree...if the Apple store was responsible...they should definitely fix it!</p><p></p><p>- Nick</p></blockquote><p></p>
[QUOTE="pigoo3, post: 1009038, member: 56379"] I was thinking the same thing..but then I assumed that the OP's laptop (being a 2006 model) that it was out of warranty...and not sure how much the Apple store would do...without wanting to charge for the servicing. I think we all know how you can go into a store...talk with an employee (not getting their name or anything)...and walking out of the store. I'm also wondering how "formal" of an interaction did the OP have with the Apple Store when all of these problems started: - Was it just a "verbal" discussion with just one employee...stick in the 10.6 install disk..and the problems started? - Was any "paperwork" ever generated? - Was the computer left overnight? - How much time has gone by since the initial visit to the Apple Store? My point is: - being able to prove in some way that the Apple Store is responsible in some way for the issues. - who performed all of the hardware installs (Superdrive, hard drive, ram)? - do we have a name of an employee that worked with the OP - if a lot of time has gone by...this Apple employee may not even work there any more. Overall...there could certainly be a lot of confusion/conflict if the OP walks into this Apple store...if no: - "paperwork" was ever generated - if the employee (that did the helping) no longer works there - if a lot of time has gone by - and if the laptop is no longer covered under warranty But I DEFINITELY agree...if the Apple store was responsible...they should definitely fix it! - Nick [/QUOTE]
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Apple Computing Products:
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