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Apple Mobile Products: iPhone, iPad, iPod
iPod Hardware and Accessories
My iPod is sad and so am I.
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<blockquote data-quote="cwa107" data-source="post: 808243" data-attributes="member: 24098"><p>Did you speak with a supervisor? That's the key. You need to be assertive, but polite and tell them clearly "I want to ship this using my own means - you can not tell me that I must use your shipping service just to get it to the depot, that's unacceptable". As far as not having the information, that is the reason you're asking for an RMA.</p><p></p><p>The key is not to back down.</p></blockquote><p></p>
[QUOTE="cwa107, post: 808243, member: 24098"] Did you speak with a supervisor? That's the key. You need to be assertive, but polite and tell them clearly "I want to ship this using my own means - you can not tell me that I must use your shipping service just to get it to the depot, that's unacceptable". As far as not having the information, that is the reason you're asking for an RMA. The key is not to back down. [/QUOTE]
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Apple Mobile Products: iPhone, iPad, iPod
iPod Hardware and Accessories
My iPod is sad and so am I.
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