I am hoping someone can help me with an issue on my iPhone and if this is the wrong section perhaps a moderator would be kind enough to move it.
I received an email and attachment from my health board.The attachment, a PDF contains details as to my vaccination and includes a QR code.When I tapped on the triangle with a + sign, a bar at the bottom of the screen tells me it is being saved to my drive and offers the opportunity to move it.
When I tap on this it brings me to my drive and a number of documents including the vaccination cert, some of which I don't remember saving but all of which are greyed out.That is the end of what I can do.I cannot delete these files nor can I move them.Furthermore because I am only a basic phone user this drive is all new to me and when I leave it I cannot find it again unless I once again download the PDF attachment???
Can anyone help firstly by advising how I can get rid of all these files, secondly by telling me how I can find this drive when I need to?
In searching for answers I gather that without a 3rd party app iPhone can't save PDF docs.....is this true?Not that I need to other on this one occasion.
Is there not a way to get the doc into my wallet or on to my screen?
My apologies for the clueless nature of this query but I'd be grateful for what ever help people can give
Thank you in advance
I received an email and attachment from my health board.The attachment, a PDF contains details as to my vaccination and includes a QR code.When I tapped on the triangle with a + sign, a bar at the bottom of the screen tells me it is being saved to my drive and offers the opportunity to move it.
When I tap on this it brings me to my drive and a number of documents including the vaccination cert, some of which I don't remember saving but all of which are greyed out.That is the end of what I can do.I cannot delete these files nor can I move them.Furthermore because I am only a basic phone user this drive is all new to me and when I leave it I cannot find it again unless I once again download the PDF attachment???
Can anyone help firstly by advising how I can get rid of all these files, secondly by telling me how I can find this drive when I need to?
In searching for answers I gather that without a 3rd party app iPhone can't save PDF docs.....is this true?Not that I need to other on this one occasion.
Is there not a way to get the doc into my wallet or on to my screen?
My apologies for the clueless nature of this query but I'd be grateful for what ever help people can give
Thank you in advance