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Apple Computing Products:
macOS - Apps and Programs
MS Office issue with restore
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<blockquote data-quote="Rod" data-source="post: 1606849" data-attributes="member: 204485"><p>A friend has asked me a curly one;</p><p>She has an old damaged MBP 2009 running OS Mavericks. The hard drive died but she had a CCC backup so she has been running it off that. She has purchased a new MBP but has not restored it from her CCC clone yet. This is because she has MS Office 2009 on her CCC backup but not her original registration code. It being a single user licence she is concerned that should she transfer it to her new computer it will require her user information and registration code. She no longer has the install CD. </p><p>To complicate matters while using Excel the other day an "essential" update was suggested for Excel which she applied, now it will not open Excel files because it does not recognise the CCC backup drive.</p><p>She has contacted MS but no replies.</p><p>I realise this is complicated but any suggestions would be much appreciated. I am happy to help her with this but not sure which path to take short of purchasing a new 2011 version of MS Office to install on her new MBP and physically transferring her files and apps across to her new MBP.</p></blockquote><p></p>
[QUOTE="Rod, post: 1606849, member: 204485"] A friend has asked me a curly one; She has an old damaged MBP 2009 running OS Mavericks. The hard drive died but she had a CCC backup so she has been running it off that. She has purchased a new MBP but has not restored it from her CCC clone yet. This is because she has MS Office 2009 on her CCC backup but not her original registration code. It being a single user licence she is concerned that should she transfer it to her new computer it will require her user information and registration code. She no longer has the install CD. To complicate matters while using Excel the other day an "essential" update was suggested for Excel which she applied, now it will not open Excel files because it does not recognise the CCC backup drive. She has contacted MS but no replies. I realise this is complicated but any suggestions would be much appreciated. I am happy to help her with this but not sure which path to take short of purchasing a new 2011 version of MS Office to install on her new MBP and physically transferring her files and apps across to her new MBP. [/QUOTE]
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Apple Computing Products:
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MS Office issue with restore
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