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Apple Computing Products:
macOS - Notebook Hardware
Mid-2015 MBP with swollen battery
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<blockquote data-quote="Randy B. Singer" data-source="post: 1946234" data-attributes="member: 190607"><p>That's the official policy here in the U.S. too. But I've heard a bunch of stories of people who have gone into Apple brick and mortar stores with an obviously swollen battery, with a MBP not in the recall range, and Apple replaced their battery for free anyway, especially if it seemed that the owner wasn't willing to pay to have it repaired. </p><p></p><p>Once again, Apple really doesn't want to be responsible for your house burning down, and the story of how your house burned down due to an Apple product in the press. </p><p></p><p>As an attorney, I can guaranty you that Apple Store employees are told not to let you go home and keep on using a dangerous Apple product. Whether or not you have to pay for the repair (if your MBP is outside the range of the recall), or whether Apple pays for it, is likely down to how you present the problem in the store. Personally, I would be polite, but incensed, that my MBP had a defective and dangerous battery (referencing the recall, and not caring that my MBP was outside the proscribed range) and that they wanted to charge me to have it replaced. I'd be pretty firm that they should be replacing the defective battery on their own dime.</p></blockquote><p></p>
[QUOTE="Randy B. Singer, post: 1946234, member: 190607"] That's the official policy here in the U.S. too. But I've heard a bunch of stories of people who have gone into Apple brick and mortar stores with an obviously swollen battery, with a MBP not in the recall range, and Apple replaced their battery for free anyway, especially if it seemed that the owner wasn't willing to pay to have it repaired. Once again, Apple really doesn't want to be responsible for your house burning down, and the story of how your house burned down due to an Apple product in the press. As an attorney, I can guaranty you that Apple Store employees are told not to let you go home and keep on using a dangerous Apple product. Whether or not you have to pay for the repair (if your MBP is outside the range of the recall), or whether Apple pays for it, is likely down to how you present the problem in the store. Personally, I would be polite, but incensed, that my MBP had a defective and dangerous battery (referencing the recall, and not caring that my MBP was outside the proscribed range) and that they wanted to charge me to have it replaced. I'd be pretty firm that they should be replacing the defective battery on their own dime. [/QUOTE]
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Apple Computing Products:
macOS - Notebook Hardware
Mid-2015 MBP with swollen battery
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