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MBP screen protector

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I bought a used MacBook pro with a screen protector. How can I safely remove it without destroying the retina screen?
 

pigoo3

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What sort of screen protector is it...is it actually adhered to the display? Maybe it's one of those special flexible plastics that sort of sticks to things via cohesion (like the windshield of a automobile)...and doesn't actually use adhesive.

- Nick
 
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What sort of screen protector is it...is it actually adhered to the display? Maybe it's one of those special flexible plastics that sort of sticks to things via cohesion (like the windshield of a automobile)...and doesn't actually use adhesive.

- Nick
It seems to adhered. I tried scraping a little from the corner of the screen and could not lift it.
 
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Why do you need/want to remove it? What did the original owner say when you asked them before you purchased it?
 
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There a two nicks in it that I don't like. I bought it off ebay so it has had previous owners.
 

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Maybe we should backup a bit here. Are you aware that retina displays have an antireflective coating on them...thus what may seem like a screen protector...may be the antireflective coating? On top of this...there was an issue with this antireflective coating wearing off...and in many cases it looks like trapped bubbles (kind of like a bad tint job on a window).

If this is the issue...Apple has a special free repair program for this. And depending on the exact model MacBook Pro we are talking about...it may still qualify for the repair.

Of course if this REALLY is a screen protector...then please disregard.

- Nick
 
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I am not sure. That is why I am asking. I don't want to ruin the screen.

[h=1]Apple MacBook Pro Retina 2015 (a1502)- i5 5287U @2.7GHz 8 GB RAM 256GB SSD
[/h]
 

pigoo3

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Here's an example. Probably a more serious example of this anti-reflective coating wearing issue...your MacBook Pro may not look nearly this bad (if your MBP's issue is this issue):

delam.jpg

- Nick
 

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For more specifics do a search for "Apple anti-reflective coating repair". For the most part...model's that are eligible have 4 years from the purchase date of the computer. This would mean that your 2015 MacBook Pro has a good chance of being included. I think you get a brand new display.:)

Contact your nearest Apple Store to get things taken care of ASAP!

- Nick
 
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I called apple today. I may have a problem since I am not the original owner.
 

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I called apple today. I may have a problem since I am not the original owner.
Unless Apple has changed things...they've never required me to prove I was the original owner whenever I've taken in a computer for one of these special repair programs. Basically with these special repair programs...Apple is fixing a defect in design or a manufacturing defect...and whomever is the current owner...gets the benefit of the repair.

Many companies do state that only the original owner/purchaser of the item qualifies for repairs like this...but Apple does not require or stated this (as far as my experience has been).

Just tell Apple you have a MacBook Pro with the anti-reflective coating wearing off issue...and you would like to have it looked at/repaired via the special repair program you heard about. Apple usually only asks for the serial number. Beyond this...do not say or do anything unless asked.

If you give away too much information without being asked...or you look like the dog that just snatched & ate a cupcake off the kitchen countertop...you may jeopardize the free repair.

Please let us know how things progress.:)

- Nick
 

chscag

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It is on it's way to Apple for a new screen
That's great news. Let us know when you get it back and how it then looks.

And thanks to Nick for his sharp memory about the Anti-Reflective free repair!
 

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It is on it's way to Apple for a new screen
Excellent...great to hear it!:)

- Nick

p.s. Thanks Charlie...glad I remembered too!:) The "stuck on" screen protector started me thinking that it may not be a screen protector.
 
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The MacBook is back with a new screen. My hats off to Apple for the quick turnaround.

Thanks to everyone on the post for guiding me in the right direction!
 
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pigoo3

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The MacBook is back with a new screen. My hats off to Apple for the quick turnaround.
Awesome! Apple is regularly at the top or near the top in customer service. As you experienced...not only did you not need to be the original owner...Apple also took care of the repair VERY quickly & shipped both ways very quickly. Definitely not the case with many other retailers.

Congrats...nice new display!:)

- Nick
 
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The MacBook is back with a new screen. My hats off to Apple for the quick turnaround.

Wow!!! Is that ever great news and super fast. That should make you a pretty happy Apple Mac user, and probably a pristine screen that is better than the original. Nice!!!



- Patrick
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Wow!!! Is that ever great news and super fast. That should make you a pretty happy Apple Mac user, and probably a pristine screen that is better than the original. Nice!!!



- Patrick
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Yes I was amazed how fast it was and now a beautiful screen without nicks, scratches and stains!!!
 
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