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<blockquote data-quote="jennessee11" data-source="post: 1639484" data-attributes="member: 343352">I think I might try to do that! They'll have my case number and stuff already, but at least I can ask for a manager. I think the first guy saw some dust marks on the screen and on the case and was like &quot;yep, there's the damage!&quot; when I literally wiped it off with a cloth. I even took some more pictures of it just to show how clean it is. Thanks for your response, it gives me some hope <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile&nbsp; &nbsp; :)" loading="lazy" data-shortname=":)" /> <img src="http://i.imgur.com/9oUi6G0.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /><img src="http://i.imgur.com/vVCFv5W.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /><img src="http://i.imgur.com/Bj12B7N.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /><img src="http://i.imgur.com/ePqDr7L.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /></blockquote>

[QUOTE="jennessee11, post: 1639484, member: 343352"] I think I might try to do that! They'll have my case number and stuff already, but at least I can ask for a manager. I think the first guy saw some dust marks on the screen and on the case and was like "yep, there's the damage!" when I literally wiped it off with a cloth. I even took some more pictures of it just to show how clean it is. Thanks for your response, it gives me some hope :) [IMG]http://i.imgur.com/9oUi6G0.jpg[/IMG] [IMG]http://i.imgur.com/vVCFv5W.jpg[/IMG] [IMG]http://i.imgur.com/Bj12B7N.jpg[/IMG] [IMG]http://i.imgur.com/ePqDr7L.jpg[/IMG] [/QUOTE]

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