Reply to thread

Message

<blockquote data-quote="jennessee11" data-source="post: 1639393" data-attributes="member: 343352">Yes, that's the hard case it's kept in. I took it off so you could see there isn't any damage to it. The computer itself has never seen the light of day, to avoid things like this!!! The guy at the store def examined the computer but didn't find any damage. He said it's possible I dropped something on top of it, or I closed something into the screen. He said that he's never seen the display do something like this unless someone broke the screen or caused it themselves. I am not the most technical person, so I can't say if he's wrong (and he probably knows more than me!) it just doesn't add up, which is why I'm here! I've never had a problem with the genius bar, they repaired my last computer many times (including a keyboard that was malfunctioned due to me spilling on it). I guess it just depends on who's working that day and their mood.</blockquote>

[QUOTE="jennessee11, post: 1639393, member: 343352"] Yes, that's the hard case it's kept in. I took it off so you could see there isn't any damage to it. The computer itself has never seen the light of day, to avoid things like this!!! The guy at the store def examined the computer but didn't find any damage. He said it's possible I dropped something on top of it, or I closed something into the screen. He said that he's never seen the display do something like this unless someone broke the screen or caused it themselves. I am not the most technical person, so I can't say if he's wrong (and he probably knows more than me!) it just doesn't add up, which is why I'm here! I've never had a problem with the genius bar, they repaired my last computer many times (including a keyboard that was malfunctioned due to me spilling on it). I guess it just depends on who's working that day and their mood. [/QUOTE]

Verification

Name this item 🌈