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Apple Computing Products:
macOS - Notebook Hardware
MBP power adapter
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<blockquote data-quote="cwa107" data-source="post: 997718" data-attributes="member: 24098"><p>I'm not sure if they keep records of the reported problems, but I would still make it clear that you had reported the problem within the warranty period and that you have confirmed with friends that their power supplies are silent.</p><p></p><p>I find that being uber-friendly, patient and even-toned works wonders with Apple. I have had them replace batteries for me on three different occasions under somewhat dubious circumstances (but within warranty). Each time, I pleaded my case carefully and politely, with lots of "thank yous" and I found that the reps on the phone were very happy to help.</p></blockquote><p></p>
[QUOTE="cwa107, post: 997718, member: 24098"] I'm not sure if they keep records of the reported problems, but I would still make it clear that you had reported the problem within the warranty period and that you have confirmed with friends that their power supplies are silent. I find that being uber-friendly, patient and even-toned works wonders with Apple. I have had them replace batteries for me on three different occasions under somewhat dubious circumstances (but within warranty). Each time, I pleaded my case carefully and politely, with lots of "thank yous" and I found that the reps on the phone were very happy to help. [/QUOTE]
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Apple Computing Products:
macOS - Notebook Hardware
MBP power adapter
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