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Apple Computing Products:
macOS - Operating System
Malware / Trojan or something on Mac
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<blockquote data-quote="Maxy" data-source="post: 1051691" data-attributes="member: 78729"><p>Hi,</p><p></p><p>I have made an earlier post but have been researching and investigating since and have come up with the following.</p><p></p><p>If I were to go to system pref then network then airport or ethernet then advanced then DNS, I will see within DNS servers, the following addresess</p><p>85.255.115.67 </p><p>85.255.112.122</p><p></p><p>I am with Telstra NSW (my cable provider) and they are the incorrect server addressess.</p><p></p><p>When you google these addressess numbers they come up as being involved in malware.</p><p></p><p>within advanced the site addressess are greyed out and while the + sign is not greyed out the minus (-) sign is greyed out. </p><p></p><p>I initially called apple care and was advised that these addressess are coming from the internet router. so i called Telstra and after disconnecting airport & ethernet and reconnecting the incorrect site addressess disappeared however reappeared after about 20 seconds. Having been advised by apple that the addresses were coming from the router I then disconnected the airport and connected an ethernet cable from my mac laptop to the router. NO probs the correct telstra addresses were assigned in DNS/network advanced. Same with airport. Hence the addresses are not coming from the router and there is something on my problem computer. </p><p></p><p>I then got back onto apple who were unable to remove the problem addresses. they got me to add other addressess on two occasions however after adding them and clicking off them about 20 seconds later they simply disappeared. Shocking the apple care guy (and me). The apple care chap suggested i run macscan which i did and it found nothing. He hinted that if it found nothing then i might have to do a reload which i dont want to do. </p><p></p><p>I am aware that either myself or someone else using my computer has downloaded something and clicked on something installing whatever it is. </p><p></p><p>I have downloaded dns changer and a scan found nothing.</p><p></p><p>I have downloaded trend smart surfing and was unable to update (i keep getting a message you are not connected to the internet). I eventually got online chat with trend and they indicated i had a poison dns router or something. I was advised to reset the router which i turned if off and on and the problem continues. </p><p></p><p>I have downloaded ClamXv and it has found nothing. </p><p></p><p>to my understanding what i have is not a virus but some sort of dns changing malware. </p><p></p><p>CAN ANYONE SUGGEST WHAT TO DO</p><p></p><p>Thanks in advance for any advice.</p><p></p><p>cheers</p></blockquote><p></p>
[QUOTE="Maxy, post: 1051691, member: 78729"] Hi, I have made an earlier post but have been researching and investigating since and have come up with the following. If I were to go to system pref then network then airport or ethernet then advanced then DNS, I will see within DNS servers, the following addresess 85.255.115.67 85.255.112.122 I am with Telstra NSW (my cable provider) and they are the incorrect server addressess. When you google these addressess numbers they come up as being involved in malware. within advanced the site addressess are greyed out and while the + sign is not greyed out the minus (-) sign is greyed out. I initially called apple care and was advised that these addressess are coming from the internet router. so i called Telstra and after disconnecting airport & ethernet and reconnecting the incorrect site addressess disappeared however reappeared after about 20 seconds. Having been advised by apple that the addresses were coming from the router I then disconnected the airport and connected an ethernet cable from my mac laptop to the router. NO probs the correct telstra addresses were assigned in DNS/network advanced. Same with airport. Hence the addresses are not coming from the router and there is something on my problem computer. I then got back onto apple who were unable to remove the problem addresses. they got me to add other addressess on two occasions however after adding them and clicking off them about 20 seconds later they simply disappeared. Shocking the apple care guy (and me). The apple care chap suggested i run macscan which i did and it found nothing. He hinted that if it found nothing then i might have to do a reload which i dont want to do. I am aware that either myself or someone else using my computer has downloaded something and clicked on something installing whatever it is. I have downloaded dns changer and a scan found nothing. I have downloaded trend smart surfing and was unable to update (i keep getting a message you are not connected to the internet). I eventually got online chat with trend and they indicated i had a poison dns router or something. I was advised to reset the router which i turned if off and on and the problem continues. I have downloaded ClamXv and it has found nothing. to my understanding what i have is not a virus but some sort of dns changing malware. CAN ANYONE SUGGEST WHAT TO DO Thanks in advance for any advice. cheers [/QUOTE]
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