Mail setup problems

[tygi009]

I have always used webmail to access my email account, but since I got my mac 2 weeks ago I now want to use the provided mail program to access my mail. I have followed the setup and everything looks right, but when I try to fetch my mail it does not work. I get this error message,

There may be a problem with the mail server or network. Check the settings for account "IMAP Account" or try again.

The server error encountered was: The connection to the server "mail.southofheaven.org" on port 25 timed out.

Can anyone help me?

 

[RiDE]

Welcome to Mac-Forums!

Do you have an IMAP account???

You may need to change the account "type" to POP.

Maybe check your Server addresses... Most (NOT all) servers are something like:

pop.southofheaven.org (for "incoming")

or

smtp.southofheaven.org (for "Outgoing")


****SOME... do use the MAIL.southofheaven.org though.

 

[tygi009]

Thank you very much for your help. My incoming mail now works, I just had to put my entire email address as the user name. However, now my outgoing mail does not work still. Should I use the same port as the incoming mail uses or something different? Or is it an entirely different problem? This is the error message that I get.

This message could not be delivered and will remain in your Outbox until it can be delivered.

The server "mail.southofheaven.org:tygi009" cannot be contacted on port 144.

Any ideas on that please?

 

[techsupp12]

MAC Mail & Gmail setup

I have a slightly different issue:

I setup my MAC mail with my Gmail account and it was working fine for a while, but then I could not send mail. Well, today I removed the account and re-add the Gmail account, but now all my old email were deleted.

Is there any way for me to retrieve the old email??

 

[youthpastor]

You can log in to your Gmail (www.gmail.com) and see if they are still archived on the Gmail website, but as far as retrieving from the Mail application--no. Because when you went to delete the Gmail account it provided you with a dialog box stating that emails and mailboxes would be removed upon deleting the account.

Also, try User > Library > Mail and see if any of the old messages may be in there. I seriously doubt they are, but it's worth a shot.

Good luck <><

 

[techsupp12]

Hi,

Thanks for the response. I do have my Gmail and Mac mail to leave messages on the server, so that's a good thing. I was just wondering if it's still lingering around the MacBook wasting space. BTW how do I get to the directory you pointed out? "User > Library > Mail"

I'm a Mac-noob. Although I do have to say I'm completely impressed with Mac's and I'm an IT guy that work with PC's.

I said to myself, i'd get a MAC before I ever Vista...and i'm glad i did! LOL