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Apple Computing Products:
macOS - Apps and Programs
Mail puzzle.
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<blockquote data-quote="IWT" data-source="post: 1802589" data-attributes="member: 83420"><p>Hi John, and welcome.</p><p></p><p>Can you guide us a little? Who is your ISP, which Mac model have you and which Operating System (OS) is it running. And is your email IMAP or POP3?</p><p></p><p>If, for example, your ISP was BT/Yahoo (name@btinternet.com), you only need to log in to the BT website, click on Spam, click on your wife's email and then on "Not Spam". That's because it's your email provider that's making the decision. This is particularly true with IMAP accounts - hence the question.</p><p></p><p>If it was simply a question of training Mail, that would be obvious.</p><p></p><p>If you can share the info requested above, we can be more specific.</p><p></p><p>Ian</p></blockquote><p></p>
[QUOTE="IWT, post: 1802589, member: 83420"] Hi John, and welcome. Can you guide us a little? Who is your ISP, which Mac model have you and which Operating System (OS) is it running. And is your email IMAP or POP3? If, for example, your ISP was BT/Yahoo (name@btinternet.com), you only need to log in to the BT website, click on Spam, click on your wife's email and then on "Not Spam". That's because it's your email provider that's making the decision. This is particularly true with IMAP accounts - hence the question. If it was simply a question of training Mail, that would be obvious. If you can share the info requested above, we can be more specific. Ian [/QUOTE]
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