Mail on Big-Sur

[MUDCRABS]

Since I loaded Big-Sur all the Message boxes that I made for different things have vanished, I found them in a Dropbox on the right-hand side top of the page but, can't do anything with them.
Anyone got an idea how to get them back on the Mail page?

 

[MacInWin]

I'm sorry, but that post makes no sense to me. The title says "Mail" but the post says "Messages" and "Dropbox." It also refers to a "page" which implies on online activity, which is not Mail. So I'm totally lost. Can you maybe try again to say what the issue is?

 

[IWT]

I'm guessing, Jake, but I think the OP means that Mailboxes from the Mail app disappeared after the upgrade to macOS 11 Big Sur. (not message boxes).

The next statement is even more confusing, but I think the OP found them - not in the Dropbox app - but in a dropdown (menu) at the top of the Window (not page)??

A real challenge, but if MUDCRABS is kind enough to explain in detail what has happened, we can maybe start to provide assistance.

Ian

 

[MUDCRABS]

Well, not that bright on explaining myself!
I'll post this, as you can see none of my private boxes are showing..vanished, there is about 20 of them like car insurance, Apple, Train and so on.. as you will see there is nothing passed 'Saved Stuff'

 

[MUDCRABS]

As you can see there are no inboxes of mine passed Saved Stuff, about 20 missing

 

[MacInWin]

Did you click on the "All Inboxes" and the little arrow beside it? That should open that item to show the inboxes included in that category.

And we can't know what is not there. You have to help us with what you mean by "inboxes of mine" and "20 missing."

 

[MUDCRABS]

I'm guessing, Jake, but I think the OP means that Mailboxes from the Mail app disappeared after the upgrade to macOS 11 Big Sur. (not message boxes).

The next statement is even more confusing, but I think the OP found them - not in the Dropbox app - but in a dropdown (menu) at the top of the Window (not page)??

A real challenge, but if MUDCRABS is kind enough to explain in detail what has happened, we can maybe start to provide assistance.

Ian

Private boxes missing after Saved Stuff

Did you click on the "All Inboxes" and the little arrow beside it? That should open that item to show the inboxes included in that category.

And we can't know what is not there. You have to help us with what you mean by "inboxes of mine" and "20 missing."

 

[MUDCRABS]

They are found here with 2 arrows next to the search icon top right of the Mail page...and go to (On my Mac)

 

[IWT]

Thank you MUDCRABS. I know this is a bad time for you and you are rightly concerned. We shall do our best to help.

As Jake pointed out: what do you see if you click on the > at the side of the favourites boxes? That > indicates that there are further mailboxes available and to see them, click on >.

The arrowhead will change from > to a downward-pointing arrowhead ↓ and render visible those additional mailboxes.

Ian

 

[MUDCRABS]

I have clicked on all Arrows in the area but....Nothing?

 

[MUDCRABS]

Don't panic people... Apple support found it a fixed it.. all's good now

 

[MacInWin]

Can you share what they did so that others with the same problem can fix it, too?

 

[IWT]

Don't panic people... Apple support found it a fixed it.. all's good now

Yes please. Do share the solution with us all. The Forums are here to help - and to learn. We can only learn if people share their own solution.

Ian