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<blockquote data-quote="Doug b" data-source="post: 1317755" data-attributes="member: 59143">I'm up for alternate suggestions!Well, if you go back and read the article that you've linked... it states that: Whether or not your machine is being accessed via remote connection is another story, and then would have nothing to do with this particular Trojan, I'm just trying to stop the spread of misinformation and perhaps do some troubleshooting. My advice would be to make sure that you have him change the main Administrator (login) password to something rather strong. Use uppercase, lowercase, numerals and characters. Then I'd recommend making sure that your router's password is also encrypted well, with WPA2 and a strong password that is different from your admin password. Then, I'd go into system preferences and go into the &quot;sharing&quot; tab and make sure everything is unticked. (unless you're sharing two computers on the home network). Then of course make sure that the lock icon at the bottom of Preferences is locked. I'd also go ahead and change all of your other passwords at this point. Email accounts, bank accounts, ebay etc.. etc... DougP.S. And as competent as the Apple Care tech's are, I would not be so apt to take their word for it unless they've physically seen the machine. Not saying they're wrong but I'd rather get that particular opinion from a Genius at an Apple store.</blockquote>

[QUOTE="Doug b, post: 1317755, member: 59143"] I'm up for alternate suggestions! Well, if you go back and read the article that you've linked... it states that: Whether or not your machine is being accessed via remote connection is another story, and then would have nothing to do with [B]this particular Trojan[/B], I'm just trying to stop the spread of misinformation and perhaps do some troubleshooting. My advice would be to make sure that you have him change the main Administrator (login) password to something rather strong. Use uppercase, lowercase, numerals and characters. Then I'd recommend making sure that your router's password is also encrypted well, with WPA2 and a strong password that is different from your admin password. Then, I'd go into system preferences and go into the "sharing" tab and make sure everything is unticked. (unless you're sharing two computers on the home network). Then of course make sure that the lock icon at the bottom of Preferences is locked. I'd also go ahead and change all of your other passwords at this point. Email accounts, bank accounts, ebay etc.. etc... Doug P.S. And as competent as the Apple Care tech's are, I would not be so apt to take their word for it unless they've physically seen the machine. Not saying they're wrong but I'd rather get that particular opinion from a Genius at an Apple store. [/QUOTE]

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