MacbookPro restarts often

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zrney37


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Hello, My macbook Pro shuts down often and gives me a message saying that your computer shut down because of a problem. I don't know what is causing this and could really use your guys's help. Here is the Error log that I receive.

Thanks,
Ryan M.

Anonymous UUID: BEC63A84-7A7C-BB52-611D-3C70F7A8E50E

Tue Mar 3 09:22:33 2015

*** Panic Report ***
panic(cpu 5 caller 0xffffff800681a46e): Kernel trap at 0xffffff800680d821, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x000000011a2a3000, CR3: 0x00000001f0f520b7, CR4: 0x00000000000626e0
RAX: 0x0000000000010000, RBX: 0xbfffff8023d27048, RCX: 0xffffff801cea5cf0, RDX: 0x0000000000084b03
RSP: 0xffffff81108ebe08, RBP: 0xffffff81108ebe20, RSI: 0x000000003b9ac9ff, RDI: 0xbfffff8023d27048
R8: 0x0000000000000023, R9: 0x000000014c7e7000, R10: 0xffffff801d53bd20, R11: 0xffffff802397d2b0
R12: 0x0000000000084b03, R13: 0xbfffff8023d27048, R14: 0xffffff80d8972708, R15: 0xffffff80d8972708
RFL: 0x0000000000010202, RIP: 0xffffff800680d821, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000011a2a3000, Error code: 0x0000000000000000, Fault CPU: 0x5

Backtrace (CPU 5), Frame : Return Address
0xffffff810896de10 : 0xffffff800672fe41
0xffffff810896de90 : 0xffffff800681a46e
0xffffff810896e050 : 0xffffff8006836683
0xffffff810896e070 : 0xffffff800680d821
0xffffff81108ebe20 : 0xffffff8006721697
0xffffff81108ebe60 : 0xffffff8006722122
0xffffff81108ebef0 : 0xffffff8006729f38
0xffffff81108ebf20 : 0xffffff7f8720c70c
0xffffff81108ebf50 : 0xffffff8006c4b386
0xffffff81108ebfb0 : 0xffffff8006836e86
Kernel Extensions in backtrace:
com.apple.kec.pthread(1.0)[8365956C-8613-3ED4-BC64-0D8570D2089F]@0xffffff7f8720b000->0xffffff7f87216fff

BSD process name corresponding to current thread: com.apple.WebKit

Mac OS version:
14C109

Kernel version:
Darwin Kernel Version 14.1.0: Mon Dec 22 23:10:38 PST 2014; root:xnu-2782.10.72~2/RELEASE_X86_64
Kernel UUID: DCF5C2D5-16AE-37F5-B2BE-ED127048DFF5
Kernel slide: 0x0000000006400000
Kernel text base: 0xffffff8006600000
__HIB text base: 0xffffff8006500000
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)

System uptime in nanoseconds: 758443661667
last loaded kext at 57640158082: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7f885c3000, size 32768)
last unloaded kext at 148976492796: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f87588000, size 65536)
loaded kexts:
com.avira.kext.FileAccessControl 1.0.0d1
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.15.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 269.25
com.apple.driver.AppleHDA 269.25
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.kext.AMDFramebuffer 1.3.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleIntelHD3000Graphics 10.0.0
com.apple.AMDRadeonX3000 1.3.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleHV 1
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleMuxControl 3.8.6
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.kext.AMD6000Controller 1.3.0
com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.7.3
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.0
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleSDXC 1.6.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleAHCIPort 3.1.0
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 269.25
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOSurface 97
com.apple.iokit.IOBluetoothFamily 4.3.2f6
com.apple.iokit.IOAcceleratorFamily2 156.6
com.apple.driver.AppleHDAController 269.25
com.apple.iokit.IOHDAFamily 269.25
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleGraphicsControl 3.8.6
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.8.1d38
com.apple.kext.AMDSupport 1.3.0
com.apple.AppleGraphicsDeviceControl 3.8.6
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.10.6
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.3
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IO80211Family 710.55
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 710.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
Unable to gather system configuration information.Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 8 GB, SMC 1.69f4
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0000, -
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0000, -
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.2f6 15235, 3 services, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500325ASG, 500.11 GB
Serial ATA Device: MAT****ADVD-R UJ-898
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1
 
Raz0rEdge

Raz0rEdge

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Your Mac's Specs
2022 Mac Studio M1 Max, 2023 M2 MBA
Looks like the panic happened in Webkit. Did you have Safari running when this happened? What version of OS X are you on right now?
 
chscag

chscag

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Your Mac's Specs
2017 27" iMac, 10.5" iPad Pro, iPhone 8, iPhone 11, iPhone 12 Mini, Numerous iPods, Monterey
In addition to the advice from moderator "Raz0rEdge", try removing the Avira Anti Virus software which may be part of the problem.
 
OP
Z

zrney37


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Hello Raz0rEdge, I am using Safari Version 8.0.3. Usually I have safari running but this is not always the case. It happens most often when I am running Photoshop but, it is sporadic and occurs at different times. I have looked and I have not noticed any single program to be open or causing the problem.

chscag - I have uninstalled the Avira program, but this problem started before I installed the program.
 

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