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Apple Computing Products:
macOS - Notebook Hardware
MacBook screen problem
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<blockquote data-quote="lchung" data-source="post: 1638420" data-attributes="member: 341929"><p>Its understandable that they are busy, but in Hong Kong, when taking e.g. a sony device / samsung device to their service centre, it would only take like an hour to queue (they give you a slip with a number so you can go out for a bit during the wait), and usually can get the device back within 5 days. Apple comparatively is so inefficient. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite3" alt=":(" title="Frown :(" loading="lazy" data-shortname=":(" /></p><p></p><p>and this is not the only time I had a bad time with apple support, last time file vault was not running properly on the mac and somehow when I was following the apple support discussion page instructions the hard drive got locked, I took it in for service (had originally needed to wait for 7 days for the appointment but they let me in early as I kept emphasising that I got the computer only for 2 days) and the guy at the genius bar googled some commands to type...</p></blockquote><p></p>
[QUOTE="lchung, post: 1638420, member: 341929"] Its understandable that they are busy, but in Hong Kong, when taking e.g. a sony device / samsung device to their service centre, it would only take like an hour to queue (they give you a slip with a number so you can go out for a bit during the wait), and usually can get the device back within 5 days. Apple comparatively is so inefficient. :( and this is not the only time I had a bad time with apple support, last time file vault was not running properly on the mac and somehow when I was following the apple support discussion page instructions the hard drive got locked, I took it in for service (had originally needed to wait for 7 days for the appointment but they let me in early as I kept emphasising that I got the computer only for 2 days) and the guy at the genius bar googled some commands to type... [/QUOTE]
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Apple Computing Products:
macOS - Notebook Hardware
MacBook screen problem
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