Macbook Randomly Shutting down

Joined
Oct 6, 2010
Messages
102
Reaction score
0
Points
16
Location
County Armagh Northern Ireland
Your Mac's Specs
MBP 16" 2019, 2.4GHz i9, 64Gb Ram, AMD Radeon Pro 5500M 8Gb, 2Tb SSD
Ive been having a bit of an issue with my macbook, it shuts off randomly without warning, generally it happens when using safari, any time its happened very few other programs have been opened. The macbook screen goes black, then the mac start up tune sounds, and the computer has shut down because of a problem screen, it starts back up ok and works fine after this but it shouldnt be doing this and its a bit of a nuisance at the moment.

All of my apps/programs are up to date at the moment, and ive been regularly backing up the macbook to my external hard drive to ensure i dont loose anything.

Where should i start into solving this problem.
 

pigoo3

Well-known member
Staff member
Admin
Joined
May 20, 2008
Messages
43,427
Reaction score
1,015
Points
113
Location
U.S.
Your Mac's Specs
2011 17" MBP 2.2ghz, 16gig ram, OS 10.11.6
Have you done anything to it recently…like upgrading the ram?

- Nick
 
OP
F
Joined
Oct 6, 2010
Messages
102
Reaction score
0
Points
16
Location
County Armagh Northern Ireland
Your Mac's Specs
MBP 16" 2019, 2.4GHz i9, 64Gb Ram, AMD Radeon Pro 5500M 8Gb, 2Tb SSD
Last year i changed the ram to 8gb and the hard drive to 1TB, it never gave any problems since i fitted these parts, i have updated to yosemite within the last month.
 

pigoo3

Well-known member
Staff member
Admin
Joined
May 20, 2008
Messages
43,427
Reaction score
1,015
Points
113
Location
U.S.
Your Mac's Specs
2011 17" MBP 2.2ghz, 16gig ram, OS 10.11.6
Ok…since it's been a while since the upgrades…that's probably not it. What about the MacBooks fan. Is the fan loud/high rpm's? Maybe we're talking a high temp situation (could be dirty inside).

On the other hand...if the fan isn't loud…maybe it isn't working properly (thus computer is getting too hot).

Just some thoughts/possibilities,:)

- Nick
 
OP
F
Joined
Oct 6, 2010
Messages
102
Reaction score
0
Points
16
Location
County Armagh Northern Ireland
Your Mac's Specs
MBP 16" 2019, 2.4GHz i9, 64Gb Ram, AMD Radeon Pro 5500M 8Gb, 2Tb SSD
It doesnt have any overheating issues to speak of, it warms up when its doing things but thats always been how it gets, the fan still works perfectly.

It shut down about half an hour ago on me, i copied the report it produced, is there any point in pasting the full problem report into this thread?
 

chscag

Well-known member
Staff member
Admin
Joined
Jan 23, 2008
Messages
65,249
Reaction score
1,830
Points
113
Location
Keller, Texas
Your Mac's Specs
2017 27" iMac, 10.5" iPad Pro, iPhone 8, iPhone 11, iPhone 12 Mini, Numerous iPods, Monterey
Is it shutting down or rebooting? And yes, please paste the report to your next post so we can take a look. Perhaps we can see something that's causing it.
 
OP
F
Joined
Oct 6, 2010
Messages
102
Reaction score
0
Points
16
Location
County Armagh Northern Ireland
Your Mac's Specs
MBP 16" 2019, 2.4GHz i9, 64Gb Ram, AMD Radeon Pro 5500M 8Gb, 2Tb SSD
Its probably best described as randomly restarting, it shuts down, then restarts itself but asks for any key to be pressed first, then it starts up again, this is the report:
Anonymous UUID: 69A5DE2A-D1ED-EFAF-073F-16D18FCDC2EB

Sun Nov 16 22:51:30 2014

*** Panic Report ***
panic(cpu 1 caller 0xffffff7f943d0f63): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff812d410000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/AppleMuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 1), Frame : Return Address
0xffffff811b05b1f0 : 0xffffff801173a811
0xffffff811b05b270 : 0xffffff7f943d0f63
0xffffff811b05b350 : 0xffffff7f922c2b9f
0xffffff811b05b410 : 0xffffff7f9238c18e
0xffffff811b05b450 : 0xffffff7f9238c1fe
0xffffff811b05b4c0 : 0xffffff7f9260b056
0xffffff811b05b5f0 : 0xffffff7f923af82d
0xffffff811b05b610 : 0xffffff7f922c95f1
0xffffff811b05b6c0 : 0xffffff7f922c70fc
0xffffff811b05b8c0 : 0xffffff7f922c9225
0xffffff811b05b9b0 : 0xffffff7f939da925
0xffffff811b05ba10 : 0xffffff7f939d75ef
0xffffff811b05ba90 : 0xffffff7f939c17fb
0xffffff811b05bad0 : 0xffffff7f939b87dd
0xffffff811b05bb30 : 0xffffff8011d01156
0xffffff811b05bb60 : 0xffffff8011d0283b
0xffffff811b05bbc0 : 0xffffff8011d00003
0xffffff811b05bd00 : 0xffffff80117ea517
0xffffff811b05be10 : 0xffffff801173e91c
0xffffff811b05be40 : 0xffffff80117235a3
0xffffff811b05be90 : 0xffffff8011733e8d
0xffffff811b05bf10 : 0xffffff801180a142
0xffffff811b05bfb0 : 0xffffff801183ac66
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.7.21)[32B7E2DE-1F9D-3555-B687-7A76A62B81D2]@0xffffff7f943c2000->0xffffff7f943d5fff
dependency: com.apple.driver.AppleGraphicsControl(3.7.21)[62689710-EEA7-307A-AC83-B8F25DA88A6A]@0xffffff7f943ba000
dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xffffff7f921a9000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff7f91f24000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0xffffff7f9221b000
dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[0183904C-6A16-32C4-9405-EEFD7F820B02]@0xffffff7f943bd000
com.apple.nvidia.classic.NVDAResmanTesla(10.0)[796AE430-39FB-3255-8161-D52AFA28EE2B]@0xffffff7f92272000->0xffffff7f924dbfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff7f91f24000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xffffff7f92262000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0xffffff7f9221b000
com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[7FE40648-F15F-3E18-91E2-FDDDF4CDA355]@0xffffff7f924e6000->0xffffff7f9278ffff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA28EE2B]@0xffffff7f92272000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff7f91f24000
com.apple.GeForceTesla(10.0)[67CD214F-0F26-3BEF-BAD0-CF0F83C2616D]@0xffffff7f93974000->0xffffff7f93a41fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff7f91f24000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xffffff7f92262000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0xffffff7f9221b000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA28EE2B]@0xffffff7f92272000

BSD process name corresponding to current thread: iMovie

Mac OS version:
14A389

Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x0000000011400000
Kernel text base: 0xffffff8011600000
__HIB text base: 0xffffff8011500000
System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 40866891260460
last loaded kext at 38589207052670: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7f944c4000, size 20480)
last unloaded kext at 38649295771905: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7f944c4000, size 16384)
loaded kexts:
com.apple.filesystems.smbfs 3.0.0
com.apple.filesystems.ntfs 3.12
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.37
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 266.5
com.apple.driver.AppleHDA 266.5
com.apple.GeForceTesla 10.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMuxControl 3.7.21
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.driver.AppleIntelHDGraphics 10.0.0
com.apple.driver.AppleIntelHDGraphicsFB 10.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBCardReader 3.5.0
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleUSBHub 705.4.1
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 266.5
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0
com.apple.nvidia.classic.NVDAResmanTesla 10.0.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleHDAController 266.5
com.apple.iokit.IOHDAFamily 266.5
com.apple.driver.AppleGraphicsControl 3.7.21
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOSurface 97
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IO80211Family 700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 1.58f17
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E4D3136464B44
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E4D3136464B44
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.0f10 14890, 3 services, 19 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST1000LM024 HN-M101MBB, 1 TB
Serial ATA Device: MAT****ADVD-R UJ-898
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Internal Memory Card Reader
USB Device: Hub
USB Device: IR Receiver
USB Device: Built-in iSight
Thunderbolt Bus:
 

chscag

Well-known member
Staff member
Admin
Joined
Jan 23, 2008
Messages
65,249
Reaction score
1,830
Points
113
Location
Keller, Texas
Your Mac's Specs
2017 27" iMac, 10.5" iPad Pro, iPhone 8, iPhone 11, iPhone 12 Mini, Numerous iPods, Monterey
Looks like a problem with your graphics card, and what you're experiencing is called a kernel panic. Either the GPU is overheating or it's defective. Not much you can do about repairing it since the GPU is integrated on the Logic Board. Usually, the fix requires a swap out of the Logic Board.

panic(cpu 1 caller 0xffffff7f943d0f63): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff812d410000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/AppleMuxControl/kext/GPUPanic.cpp:127
 
OP
F
Joined
Oct 6, 2010
Messages
102
Reaction score
0
Points
16
Location
County Armagh Northern Ireland
Your Mac's Specs
MBP 16" 2019, 2.4GHz i9, 64Gb Ram, AMD Radeon Pro 5500M 8Gb, 2Tb SSD
Sorry for my lack of knowledge here but is the logic board what the motherboard would be on a big tower pc, ie the main guts of the computer?

I assume changing the logic board means stripping the computer down and putting the new part in, would a used one work, is there any issues with serial numbers etc?
 
Last edited:

pigoo3

Well-known member
Staff member
Admin
Joined
May 20, 2008
Messages
43,427
Reaction score
1,015
Points
113
Location
U.S.
Your Mac's Specs
2011 17" MBP 2.2ghz, 16gig ram, OS 10.11.6
Sorry for my lack of knowledge here but is the logic board what the motherboard would be on a big tower pc, ie the main guts of the computer?

Yes…same thing.:)

I assume changing the logic board means stripping the computer down and putting the new part in, would a used one work, is there any issues with serial numbers etc?

The other assumption is…a replacement logic board/motherboard will most likely cost too much (compared to the current value of the computer) to be a financially good thing to do. Unless you can find one that's REALLY inexpensive.

- Nick
 
OP
F
Joined
Oct 6, 2010
Messages
102
Reaction score
0
Points
16
Location
County Armagh Northern Ireland
Your Mac's Specs
MBP 16" 2019, 2.4GHz i9, 64Gb Ram, AMD Radeon Pro 5500M 8Gb, 2Tb SSD
This macbook cost me a bit over £1000 back in 2010, i also paid for apple care which wasnt cheap either, its a bit disappointing for it only to last 4 years.
My old laptop which i had before the macbook was a dell inspiron 6400 is still working without any problems other than the battery not holding any charge, a relative still is using that laptop on a daily basis.
 

Shop Amazon


Shop for your Apple, Mac, iPhone and other computer products on Amazon.
We are a participant in the Amazon Services LLC Associates Program, an affiliate program designed to provide a means for us to earn fees by linking to Amazon and affiliated sites.
Top