MacBook Pro Won't Recognize Cameras

[J Brad]

I just upgraded to a 2012 MBP retina running 10.9.5. It will not connect and download from either my Nikon Coolpix or my new Nikon D810 while connected by cable through the USB port. I have tried connecting with Image Capture, iPhoto and Nikon View NX2---none of them see the camera. My only workaround is to remove the cards and read them with either the built in SD reader or a USB reader. What's frustrating is that my ancient MBP running Snow Leopard connects just fine with either camera and iPhoto. Has anyone had experience with this problem? Thanks, Brad, Mac user since 1987

 

[chscag]

That was with Snow Leopard. You're now using Mavericks which means you will need updates to the software which enables your cameras to be recognized and photos to be imported. Why not just continue using the SD card input on your new MacBook Pro instead?

 

[J Brad]

That was with Snow Leopard. You're now using Mavericks which means you will need updates to the software which enables your cameras to be recognized and photos to be imported. Why not just continue using the SD card input on your new MacBook Pro instead?

All the software on my Mavericks MBPr is updated or new in the case of the Nikon View NX2 and listed as compatible.

Yes, I'm thinking of abandoning the USB cable for the cameras. My Nikon D810 will be used to shoot RAW files and the camera uses a compact flash card. I've just ordered a USB-3 CF reader as it seems like my only solution.

But the fact remains that both Apple and Nikon say in their user guides that a cable connection will work and so far neither can tell me how to fix the problem so that it works as supposedly designed.

 

[chscag]

As far as I'm aware, Nikon has yet to provide software so you can import RAW from your D810 to iPhoto or Image Capture. You might want to check that with Nikon support.

 

[J Brad]

As far as I'm aware, Nikon has yet to provide software so you can import RAW from your D810 to iPhoto or Image Capture. You might want to check that with Nikon support.

Nikon's current versions of View and Capture handle their NEF RAW files. I'm not sure if Apple has updated iPhoto and Image Capture for the Nikon D810's RAW big files. But that's not really my issue; I just want to be able to connect my cameras by USB cable so I can copy files to a folder on my desktop for later processing. If I can do that with a USB card reader why not with the camera connected to the USB bus?