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Apple Computing Products:
macOS - Notebook Hardware
macbook pro trackpad clicking problems
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<blockquote data-quote="taigeair" data-source="post: 1117986" data-attributes="member: 173905"><p>hey guys! good news I just got back from apple store today. </p><p></p><p>i went first thing in the morning at 9 am and talked to them. i wasn't angry just pretty upset and told them i'm going on a trip tomorrow and i've been try to fix this for a week. there's so many newbie hires there, they got confused. i said the guy yesterday told me to just bring it back and they can replace it on the spot today (because they didn't do anything first time-just take it off and put it on again), luckily she agreed and put in a order to replace the trackpad. i tried the computer myself while she was processing the order to demonstrate the problem but the clicks were working... luckily she didn't make me show her, so i didn't show her.</p><p></p><p>at 12 i got a msg saying they replaced the trackpad but damaged my display casing in process and so replaced that also.... </p><p></p><p>when i got to the store at lunch. their concierge ipad app was down so there was chaos there, and service lines super long. i waited for 20-25 mins and jumped the queue by asking the guy who told me to come back yesterday. </p><p></p><p>i tried it and now my trackpad is amazing! i'm very happy. so it was a hardware issue. </p><p></p><p>now i'm a scared of typing on my keyboard normally because i'm afraid that might break also, and if it's out of warranty, I'm in trouble...</p></blockquote><p></p>
[QUOTE="taigeair, post: 1117986, member: 173905"] hey guys! good news I just got back from apple store today. i went first thing in the morning at 9 am and talked to them. i wasn't angry just pretty upset and told them i'm going on a trip tomorrow and i've been try to fix this for a week. there's so many newbie hires there, they got confused. i said the guy yesterday told me to just bring it back and they can replace it on the spot today (because they didn't do anything first time-just take it off and put it on again), luckily she agreed and put in a order to replace the trackpad. i tried the computer myself while she was processing the order to demonstrate the problem but the clicks were working... luckily she didn't make me show her, so i didn't show her. at 12 i got a msg saying they replaced the trackpad but damaged my display casing in process and so replaced that also.... when i got to the store at lunch. their concierge ipad app was down so there was chaos there, and service lines super long. i waited for 20-25 mins and jumped the queue by asking the guy who told me to come back yesterday. i tried it and now my trackpad is amazing! i'm very happy. so it was a hardware issue. now i'm a scared of typing on my keyboard normally because i'm afraid that might break also, and if it's out of warranty, I'm in trouble... [/QUOTE]
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Apple Computing Products:
macOS - Notebook Hardware
macbook pro trackpad clicking problems
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